Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,991 Reviews)
Rating breakdown 26,991 reviews
5 Stars
23,184
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Looks good, it is fast
on February 18, 2025
Posted by: Neooen
[This review was collected as part of a promotion.] I am a galaxy user since galaxy s 7 edge, but the 25th is the best, best looking, works fast, battery is finaly better, its nevwr hot, like it so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade
on February 18, 2025
Posted by: Rmarli17
[This review was collected as part of a promotion.] I upgraded from the S22 ultra and I finally feel like my phone is "working" for me and not the other way around. I'm a very organized individual but also perpetually sidetracked, and the s25 keeps me focused on the task at hand. I love using the modes and routines, writing my notes and letting the "AI" organize it better than myself. The processor speeds and graphics as well as the battery life are massive upgrades even compared to the S24 ultra. Ilove that I can put this in kids mode, and know that kids will have a safe viewing experience as well as the phone being physically safe due to its tough Gorilla glass and outer shell. Even the built in security is a massive upgrade. Lastly the seamless actions across apps make quick tasks fun ands intuitive for the user. So far no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not 5 stars
on February 18, 2025
Posted by: Mujju1
[This review was collected as part of a promotion.] I upgraded from S24 ultra to 25 ultra, I understand there are good changes under the hood but Samsung needs to up their game. downgrading does not help, my disappointments over the years are removal of micro sd, now the blutooth capability of s pen.. if this is the route samsung takes, I will probably switch to competitors like oneplus in future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
it's the best phone ever, seriously.
on February 18, 2025
Posted by: teo2136
[This review was collected as part of a promotion.] It has tons of customizations, a beautiful screen, and is really fast and responsive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Epic device best in the game
on February 18, 2025
Posted by: TazTheTech
[This review was collected as part of a promotion.] The new s25 ultra is the best phone I have ever used. It is fast, smooth, and the battery life is insane. I went from having to charge 2x a day on my zfold 5 to getting thru a whole day and still having 20% leftover. This is an absolute beast of a device. Gets all my tasks done that I need to do as well. The bigger screen is great the Spen is a great accessory and overall this is the best phone on the market hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 18, 2025
Posted by: Arizonasho
[This review was collected as part of a promotion.] This phone is amazing the weight is very very very light is comfortable in the hands and faster than the other one when I both this phone I expect the same that my old Samsung s24 Ultra but it's completely different the pictures are amazing the weight is fantastic the battery during all the day charging very fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on February 18, 2025
Posted by: Xdelmar
[This review was collected as part of a promotion.] I really wanted to love this phone.
It feels smaller than the S23 Ultra and I'm not a fan of the rounded corners. I am also bummed about the S Pen downgrade. I used the Bluetooth feature alot.
It feels smaller than the S23 Ultra and I'm not a fan of the rounded corners. I am also bummed about the S Pen downgrade. I used the Bluetooth feature alot.
The functionality is great and the OS updates are good. I love the Gemini AI app alot. Im seriously thinking of switching back to my S 23 Ultra with squared corners and Bluetooth S Pen and wait for the One UI 7 update for that.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey Xdelmar, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand that the change in functionality can cause frustration as you adjust your usage. We have provided a link to an article to help you with ways you can continue to use your S Pen and the redesigned features. We have also provided a link to the full device manual to help you with voice commands and hand gestures that can help you with a range of tasks. Lastly, we have provided a link to the Samsung Support Team to offer one on one assistance and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on February 18, 2025
Posted by: Shargibb79
[This review was collected as part of a promotion.] How amazing the Samsung Galaxy S25 Ultra is! 🤩 I love the lightness of the phone and all the new AI features. I've been playing with it every day, discovering all types of new features! If you're in the market for a new phone, make sure it's the 25 Ultra because it's the BEST! 💯 #Samsung #GalaxyS25Ultra #Phone #Technology #AI #Innovation
Value
5
Written by a customer while visiting Samsung US