Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,991 Reviews)
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Excellent specs and music
on February 19, 2025
Posted by: Wildchild
from Duluth mn
I hear good things bout the phone. Love the features and specs.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there Samsung!
on February 19, 2025
Posted by: pgoperealtor
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse, earning high praise for its sleek design and advanced features. Its stunning display and Snapdragon 8 Elite chip deliver seamless performance, perfect for streaming, gaming, movies, sports, and work. The "seamless actions across apps" feature simplifies tasks, letting me manage emails, calendars, and notes with ease, boosting productivity at work. "Now Brief" keeps me ahead with timely reminders, like weather updates before heading out, while "Audio Eraser" enhances videos by removing background noise, ideal for capturing clear sports moments or movie clips. Battery life is impressive, lasting all day for intense use, and the camera, with its 100x zoom and 8K video, excels for creative projects.
However, it’s not flawless. The price tag feels steep, and some AI features, like "Now Brief," can be underwhelming, offering generic updates rather than personalized insights. The design, while lighter, remains slippery without a case, and the lack of significant hardware upgrades from last year might disappoint upgraders. Still, for streaming, gaming, and productivity, it’s a top choice, balancing innovation with minor flaws. I use my device daily for work, and entertainment, making it indispensable.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there Pgoperealtor, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how exciting it is to anticipate usage of a brand new device. We would love to help you maximize your experience. We have provided a link to a video to help you better customize the Now Brief feature you mention. We always recommend protective cases on devices to help prevent damage from any accidental bumps and drops. We would love to hear any additional feedback regarding the hardware updates you wish to see on any future devices. Lastly, we have provided a link to the Samsung Support Team if you have any questions about this or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25ultra thoughts
on February 19, 2025
Posted by: Brittj2014
[This review was collected as part of a promotion.] Camera quality is fantastic. Battery life seems to be holding well. Screen quality is far more clear vs the 24 ultra. Haven't quite figured out all the things on the device, but well worth the investment. Anyone with a much older device making the upgrade may have difficulty with the new features, but worth learning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color
on February 19, 2025
Posted by: Browneyes
from Anderson Sc
Can't wait try I love all my Galaxy that have owned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Is the best phone ever
on February 19, 2025
Posted by: BruceMay
[This review was collected as part of a promotion.] ## Samsung Galaxy S25 Ultra Review
**Display:** 6.9-inch Dynamic AMOLED 2X, 120Hz adaptive refresh rate
**Processor:** Snapdragon 8 Gen 4 / Exynos 2500
**RAM:** 12GB/16GB
**Storage:** 256GB/512GB/1TB
**Cameras:**
* Rear: 200MP main, 12MP ultrawide, 10MP telephoto (3x), 10MP periscope telephoto (10x)
* Front: 40MP
**Battery:** 5000mAh, 45W fast charging
**Other:** S Pen stylus, IP68 water resistance, 5G
**Processor:** Snapdragon 8 Gen 4 / Exynos 2500
**RAM:** 12GB/16GB
**Storage:** 256GB/512GB/1TB
**Cameras:**
* Rear: 200MP main, 12MP ultrawide, 10MP telephoto (3x), 10MP periscope telephoto (10x)
* Front: 40MP
**Battery:** 5000mAh, 45W fast charging
**Other:** S Pen stylus, IP68 water resistance, 5G
**Pros:**
* Stunning display
* Powerful performance
* Versatile cameras
* Long battery life
* Stunning display
* Powerful performance
* Versatile cameras
* Long battery life
**Cons:**
* Expensive
* Large and heavy
* Expensive
* Large and heavy
**Verdict:** The Galaxy S25 Ultra is a top-tier flagship with cutting-edge features and performance. Best phone i ever used I love SAMSUNG.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best in AI feature
on February 19, 2025
Posted by: Prakashx17
[This review was collected as part of a promotion.] Seamlessexperience recentlymoved to samsung form iPhoneand best decisionever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
same quality, same experience.
on February 19, 2025
Posted by: Dionisio
[This review was collected as part of a promotion.] phone feel better in my hands than previous, but most of us will use protective cases anyway, so the change is minimum.
AI features are definitely disappointing, but I really have not expectations about it. I don't see the use of it.
About Gemini from Google, it really is a glorified search engine and I don't see why I should hold a conversation with a "computer"
About Gemini from Google, it really is a glorified search engine and I don't see why I should hold a conversation with a "computer"
anything else is standard in what I expect from a Samsung phone (I switch every year)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Big upgrade for me.
on February 19, 2025
Posted by: Greatfella
[This review was collected as part of a promotion.] I had a s20 for many years and i decided to get a new phone. Long battery life, and the camera is great. Needs a micro USB port but beggars can't be choosers.
Value
4
Written by a customer while visiting Samsung US