Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,992 Reviews)
Open Ratings Snapshot
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Amazing phone
on February 19, 2025
Posted by: Joker0650
[This review was collected as part of a promotion.] The product is well-designed and performs as expected. The build quality is solid, and it functions smoothly without any issues. It meets the described specifications and delivers a good user experience. Would recommend to others looking for a reliable option.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great! Need bluetooth S pen!
on February 19, 2025
Posted by: TheHex
This phone is great, love it! Would be a 5/5 stars but samsung just had to remove the bluetooth s pen. The pen is basically what makes the ultra an ultra! Overall great, if samsung ever adds it again I will gladly change review to 5 stars.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamFebruary 21, 2025
Hi there TheHex, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We are happy to hear you are overall pleased with your new phone. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided a link to the full device manual. This will help you discover voice controls and hand gestures that can help you achieve these S Pen features. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on February 19, 2025
Posted by: Crow13
[This review was collected as part of a promotion.] Love this phone but I am disappointed that they got rid of the Bluetooth S pen. I always loved using the gestures with it and being able to use it to take pictures instead of having to use the timer on the phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra: A Deep Dive into Ape
on February 19, 2025
Posted by: Vamsi1993
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra. The name itself evokes a sense of power, a promise of cutting-edge technology, and the expectation of a truly premium experience. It's the culmination of years of Samsung's innovation in the mobile space, a flagship device designed to not just compete, but to redefine what a smartphone can be. Having spent a considerable amount of time with the S25 Ultra, I can confidently say that it largely lives up to the hype, delivering a compelling blend of performance, photography prowess, and a luxurious user experience. However, like any piece of technology, it's not without its minor shortcomings. Let's delve into a comprehensive review, exploring every facet of this impressive device.
Design and Build: A Masterclass in Refinement
The S25 Ultra inherits the design language of its predecessors but refines it to near perfection. The "contour cut" camera housing seamlessly blends into the frame, creating a distinctive and instantly recognizable aesthetic. The Armor Aluminum frame not only provides a premium feel but also enhances durability, giving the phone a reassuring heft and solidity. The phone feels substantial in the hand, but not overly bulky. The weight is well-distributed, making it comfortable to hold for extended periods.
The attention to detail is evident everywhere, from the perfectly chamfered edges to the subtle shimmer of the frosted glass back. The S25 Ultra exudes qua
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power itself
on February 19, 2025
Posted by: PokemonMasterT
[This review was collected as part of a promotion.] I got this phone because I be playing pokemon go, while setting up raids, while posting screen shots to the discord, while changing my music, while hauling Ubers, while using the jewel app. I'm always multitasking and this thing is a lighting bolt when it comes to speed. Also it's anti reflective so I can see in the sun, or stores without shooting lighting at my face. Also the magic conpose on here is ridiculous, they have subject, predicate, header, my old phone was just like do you want this to rhyme?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Device
on February 19, 2025
Posted by: Atm0430
[This review was collected as part of a promotion.] I use my phone for work and personal reasons. Now brief give me a glance at not only my personal apps but also the work events happening and what's upcoming. Using Gemini I set my alarms and times, look up things , and control my music and the seamless actions across multiple apps is perfect for my daily use. Big, vivid screen. Device care states phone batters will last well over a day and I use it literally all the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung S25 Ultra Rocks!
on February 19, 2025
Posted by: SamsungHapppy
[This review was collected as part of a promotion.] Super bright, super fast moving from the s23 ultra to the s25 ultra, shark differences between the two. All my apps work seamlessly with the upgrade. Amazing photos! Love the zoom. The Samsung S25 Ultra Rocks!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE My New S25 Ultra
on February 19, 2025
Posted by: ArleneG
[This review was collected as part of a promotion.] I love this phone. I have been a diehard Samsung customer for many, many years, and thus phone is over the top! I went from a S21 Ultra to this new S25 Ultra after comparing with this and the S24 Ultra. I was so impressed with the specs I decided to go for it, and don't have any regrets. The speed of opening apps, the internet, email, etc. Is impressive and really fast. The battery life is beyond words. I have 2 apps running in the background and they've barely touched the battery. The picture quality is out of this world. My first picture was my cat in the catio and never distorted it. My second was the moon not quite half and everyone said it looks like cheese which is what it's supposed to look like.
I love this phone. Keep up the GREAT work, Samsung! I am a Samsung customer for life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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