Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
better than ever
on February 20, 2025
Posted by: parkujin
[This review was collected as part of a promotion.] the new s25 ultra is faster and the one ui 7 is more fluid than its predicessors by a wide margin. i like how the screen is 6.9 inches compared to 6.8 from the year before. definitely worth the buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and easy
on February 20, 2025
Posted by: MomofOne
[This review was collected as part of a promotion.] From seamless transfers to QR codes for contacts, this phone has more to offer than one could imagine. Every time I pick it up I find something new. The phone itself is so fast compared to the 24 and the camera 📷.....chef's kiss! Definitely mom friendly and great to use with Family Link in Google. Samsung recognized that I set up my son's account under Family Link and automatically adjusted the whole phone to be parent controlled with Samsung while working with Google. Love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Overall
on February 20, 2025
Posted by: Serg864
from South Carolina
Expertise:Expert
I'm loving the S25 Ultra.. I upgraded from the S23 Ultra and I'm loving everything about the phone, definitely the display looks so clean and refreshing 😍. The only thing I would ask for is a better, bigger, more efficient battery. But no regrets love the phone keep up the good work samsumg..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is really good
on February 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is really really good is so fast, the screen is so beautiful and so light to hold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Evolution of the S series continues
on February 20, 2025
Posted by: Alsoknownascb
[This review was collected as part of a promotion.] I love it. The pink os the perfect pink. The best one yet. Cool, sleek, rounded corners just feel good. The seamless actions across apps, the new “Now Brief,” feature jelps you start and finish your day, and the “Audio Eraser” help you eliminate background noises in videos you normally have to deal with. Overall beautiful piece of art. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on February 20, 2025
Posted by: Yovany
[This review was collected as part of a promotion.] Este teléfono parece una excelente opción para quienes buscan tecnología de punta. Su diseño elegante y moderno seguramente llamará la atención. Además, ofrece una gran variedad de funciones innovadoras para una experiencia óptima. Sin duda, este dispositivo promete un rendimiento excepcional en todas sus tareas. Es una inversión inteligente para mantenerse conectado y productivo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 20, 2025
Posted by: Rtaft89
[This review was collected as part of a promotion.] Super fast and powerful phone. Camera is top notch. Audio eraser is out of this world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on February 20, 2025
Posted by: Juliana
[This review was collected as part of a promotion.] Every year, my husband and I trade up to the latest model, and we've always been satisfied—until now. I can't believe Samsung removed the Bluetooth functionality from the S Pen, one of the most incredible features of the phone. Without it, I feel like I own an ordinary phone that relies on a timer just to take pictures (and yes, I know I still can use my watch to trigger up the camera, but it's just not the same). If I had known this before, I wouldn’t have traded my S24 Ultra. This is a huge step backward for a premium device.
Value
3
Response from Samsung USBy R&R Team, February 21, 2025
Hi Juliana, thank you for your feedback on your Samsung Galaxy S25 Ultra. We would love to help you discover features to help you enjoy the usage of the redesigned S Pen and use additional features other than a timer with your camera. We have shared links to an article for the S Pen and the full device manual for both hand gestures and voice commands. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US