Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
1
Slow very slow
on February 25, 2025
Posted by: Tstereg
[This review was collected as part of a promotion.] Cuts off lads, picture suck no voicemail lost pictures
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Hi there Tstereg, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We would love nothing more than to help you resolve the frustrations that are causing interruption in your usage. We have provided links to articles to help you with the speed of your device, camera quality, and to our team of experts to help offer additional assistance for additional frustrations. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on February 25, 2025
Posted by: Jdzspace
[This review was collected as part of a promotion.] I think the Galaxy S25 Ultra is the best feeling phone i've ever held. The lines are strong, and the feeling is so premium, and i'm moving up from the S23 Ultra, and it was night and day.
The screen is sharper, the colors are awsome, and it just runs so much better than my 23U did.
I have gotten way more use out of the briefing than i thought I, it's snappy, it cleaner functionally and just in general.
I have had every Galaxy phone since the Galaxy S7, and this is probably my favorite device yet.
Would be nice if it had an SD card slot, but that's just a me thing.
Overall it's incredible and fixes all the little nitpicks i had from previous devices. It is almost the perfect device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is very good I love Samsung
on February 25, 2025
Posted by: Ghorab
[This review was collected as part of a promotion.] Samsung is a great phone with a lot of services. It is very wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Impressed
on February 25, 2025
Posted by: Casie008
[This review was collected as part of a promotion.] I'm really liking the new S25 Ultra! The squared edges are super sleek. The phone moves quickly and smoothly. I like the little glimpse into the Now Brief option as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I truly cannot recommend this phone enough
on February 25, 2025
Posted by: 999Carbon999
[This review was collected as part of a promotion.] I love the now brief feature and getting a summary of my day one feature that I cannot stress enough as a game changer is the integration of Gemini with the device. Gemini is an amazing assistant I have used it for recipes brainstorming using it for the cross app actions so making notes. I upgraded from a Galaxy s22 plus and it is a night and day difference just the speed of the phone alone is mind-blowing I would highly recommend upgrading just because of the new features and the promise of 7 years of software updates is hard to pass up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra new design
on February 25, 2025
Posted by: 22JRcoach22
[This review was collected as part of a promotion.] I love the new design with slightly curved corners. Each year the S series gets better and better. Camera is better, battery life is better, and it just feels better in the hand. I don't miss the Bluetooth s pen functionality at all. I got the white version but the all black looks fire! I like it so much I may not upgrade next year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best cell phone features and a quality build
on February 25, 2025
Posted by: Wiseguyy007
[This review was collected as part of a promotion.] With the addition of Google Gemini and The S25 Ultra seamless integration of One UI 7 this device is a pleasure to use and navigate. I have been a Note Owner since 2013.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is ok compared to s10+
on February 25, 2025
Posted by: TGunnz
[This review was collected as part of a promotion.] The S10+ compared to s25 ultra. The s10+ was more customizable and easier to hold in one hand. S25 ultra is a little heavy and too square (boxy). I liked the beveled edges on the S10+. I also liked how text messages were more customizable. I do feel like the s25 ultra is superior though. This think feels like a tank and the build quality just feels unbreakable.
Value
4
Written by a customer while visiting Samsung US