Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The Latest and Greatest
on February 25, 2025
Posted by: BleedingEdgeTechie
[This review was collected as part of a promotion.] The seamless actions across apps make the experience smooth and allows a simplified and easy use of AI in my daily life. So gald I upgraded!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone
on February 25, 2025
Posted by: Jaysphone
[This review was collected as part of a promotion.] Awesome camera and air is incredible support. Find anything with ease and it's the best tool. No need for a pc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product, service, and deals
on February 25, 2025
Posted by: WmHawaii808
[This review was collected as part of a promotion.] Not only is this a great product. The service provided through online chat and the deals given for trading in an old device is better than alot of companies out there. I would recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device
on February 25, 2025
Posted by: CMATHERS1
[This review was collected as part of a promotion.] I have come from the S21 Ultra. The added features, hardware advances, and AI support truly pushes this phone above the rest. I have been impressed with the the added galaxy watch interaction as well. Definitely a step up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Welcome To The New Galaxy
on February 25, 2025
Posted by: Dewaynes1105
[This review was collected as part of a promotion.] Love the sleekness of the phone. Very vivid screen with the anti reflective coating. Amazing battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung did us loyal customers dirty
on February 25, 2025
Posted by: DisabledTechGuru
[This review was collected as part of a promotion.] After being a loyal Samsung customer since the introduction of the Note series, I can officially say that I'm done with Samsung after they removed the Bluetooth capabilities from the spen. As someone who disabled, I depend on the spen to take pictures when I'm but physically able to get to my phone and take the picture. This is a huge slap in the face to those of us with disabilities and I will no longer celebrate Samsung's inclusivity In the disabled community because they have OFFICIALLY shown us the door. I will but be buying another Galaxy flagship phone until the Bluetooth capabilities are added back to the spen.
Value
1
Response from Samsung USBy R&R Team, March 3, 2025
Hello DisabledTechGuru, we are grateful to you for your feedback on your Samsung Galaxy S25 Ultra. We completely understand how valuable specific functionality of your device are to you every day. We would love to help you discover the changes int he functionality, and ways you can continue to use your camera without the device directly in hand. We have provided a link to an article to help you with the features of the redesigned S Pen. We have also provided a link to the full device manual to help you discover the hand gestures and voice commands you can use with your camera. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on February 25, 2025
Posted by: Magina
[This review was collected as part of a promotion.] This phone has probably the best battery ever. It can last for one day straight even if you're watching a movie on it. The back camera is super great, any difference between the picture and reality. The front camera, however, is good as its predecessor. In my opinion, no improvement! Light weight. Great performance. Great sounds system.
Samsung didn't innovate much on this phone but I can say they focus to improve this version. I love it and I'm glad that I bought it.
Samsung didn't innovate much on this phone but I can say they focus to improve this version. I love it and I'm glad that I bought it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing pictures and fast platforms
on February 25, 2025
Posted by: DiegoL
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for a while now, and it's hands down the best smartphone I've ever owned. The 6.9-inch Dynamic AMOLED 2X display is stunning, making everything from gaming to streaming look incredibly vibrant and smooth. The Snapdragon 8 Elite processor is lightning-fast, and with 5000mAh of battery, I can go all day without worrying about charging. The AI-powered features, like Galaxy AI and Google's Gemini assistant, make multitasking effortless, and the new 200MP camera takes breathtaking shots in any lighting. Plus, knowing I'll get seven years of updates makes this a solid long-term investment. Samsung really nailed it with this one!
Value
5
Written by a customer while visiting Samsung US