Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I. THE MASTER OF UNIVERSE
on February 28, 2025
Posted by: JP I LOVE MONEY
Great phone works extremely well would DEFINTLY recomwnd it
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps the tradition of excellence
on February 28, 2025
Posted by: BhullIT
[This review was collected as part of a promotion.] It's a great upgrade from my Note20 (which was still great).
I love the AI feature which allows easier capture of screen contents without the precision of the stylus.
The Now Brief keeps me up to date with the latest news.
The Audio Eraser is great to clear up audio and remove annoying background noises.
Apps load fast and I love the seamless actions across apps.
I am a hobbiest and love to tinker with tech. This phone will last me a couple of years for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra places a strong emphasis on AI featu
on February 28, 2025
Posted by: hindustan
[This review was collected as part of a promotion.] The Titanium frame is a highly regarded feature. The device feels premium and durable
While generally adequate, some reviews indicate that battery life might not be a significant improvement over previous models, and, in some cases, may be out performed by some rivals.
While generally adequate, some reviews indicate that battery life might not be a significant improvement over previous models, and, in some cases, may be out performed by some rivals.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on February 28, 2025
Posted by: Mr_G
Pre-ordered, came early. Online exclusive color looks awesome! The phone itself is lighter and feels better! Awesome job by Samsung as always! Thank you! Love the phone, it's got many improvements and functions very smoothly. Can't say enough great things about it just overall Awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 28, 2025
Posted by: JanuaryMilli
[This review was collected as part of a promotion.] I use my phone for work and personal use. I am a devoted Samsung user. No issues with the 25 Ultra thus far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are awesome
on February 28, 2025
Posted by: Mynativestyle
from Fort Defiance AZ
Expertise:Intermediate
I love Samsung they are absolutely just the perfect phones for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 28, 2025
Posted by: GuyWhiskey
[This review was collected as part of a promotion.] This phone is very smooth and helpful, lighter than the 24 ultra . Camera is awesome. The UI and the interface of the phone is great. I love how the apps work seamlessly with each other and the mutilwindow option is amazing for multi-tasking. The new Now Brief is awesome and very helpful when you want to check whats going on in you say real quick The only I don't like about the phone is the new camera covers they added. Other than that it's a great over all phone. I like it better than the 24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well rounded, down to the flat screen
on February 28, 2025
Posted by: infinitytec
[This review was collected as part of a promotion.] The good:
It's a Samsung Galaxy phone. Of course it's good. I came from a well-used S22 Ultra, so things are quite familiar. Most of the differences are software.
The cameras are quite nice.
The bad:
Some software changes are not great. The notifications are so large now that it is more difficult to find what I am looking for with persistent notifications.
A bug is affecting how my home screen functions, making me lose shortcuts.
Now Brief is neat, but doesn't integrate with the 3rd-party apps I am used to using, so I am unsure that I will keep it.
The ugly:
Samsung seems to have dropped the ball on innovation. The Z Fold has hidden its internal camera for a few years now. This phone still has it. While the upgraded 50MP 0.6x camera is nice, we still only have a 10MP 3X sensor, like what was on the S21 Ultra. While the 50MP 5X camera is likely more useful than the old 10MP one, I miss the 10X zoom which was fun to take pictures of airplanes with.
It's a Samsung Galaxy phone. Of course it's good. I came from a well-used S22 Ultra, so things are quite familiar. Most of the differences are software.
The cameras are quite nice.
The bad:
Some software changes are not great. The notifications are so large now that it is more difficult to find what I am looking for with persistent notifications.
A bug is affecting how my home screen functions, making me lose shortcuts.
Now Brief is neat, but doesn't integrate with the 3rd-party apps I am used to using, so I am unsure that I will keep it.
The ugly:
Samsung seems to have dropped the ball on innovation. The Z Fold has hidden its internal camera for a few years now. This phone still has it. While the upgraded 50MP 0.6x camera is nice, we still only have a 10MP 3X sensor, like what was on the S21 Ultra. While the 50MP 5X camera is likely more useful than the old 10MP one, I miss the 10X zoom which was fun to take pictures of airplanes with.
And I must address the S-Pen downgrade. This is not a cheap phone. I used my S22U's S-Pen mostly as a remote shutter. Without Bluetooth in the S-Pen, I don't have that option. It's disappointing.
So, in conclusion: I have problems with this phone, largely due to buggy software and questionable design choices, but it's still a really, really solid phone. I would have not purchased it had my S22 Ultra not been falling apart. If you are on an S21 or newer, it's probably best that you stick with your current phone.
Value
4
Written by a customer while visiting Samsung US