Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
S25 Ultra is amazing, but it can be perfect
on February 28, 2025
Posted by: Javarebro
[This review was collected as part of a promotion.] Recently got my S25 Ultra which I've been wanting since before it was announced. I wanted to create a little ecosystem with my Tab S9+ which I use for work and my phone so that I can access and share documents and information more seamlessly and I absolutely love how it's done.
My only but is the camera. I feel that it needs a software update to make the processing better in certain shots. I feel that the night mode shots are a little too oversharpened and in my experience some shots in certain lighting conditions can get a little overexposed. Still is a ver solid camera and I love most of the shots I'm getting out of it.
My only but is the camera. I feel that it needs a software update to make the processing better in certain shots. I feel that the night mode shots are a little too oversharpened and in my experience some shots in certain lighting conditions can get a little overexposed. Still is a ver solid camera and I love most of the shots I'm getting out of it.
Overall it's a great phone and experience using it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Android Flagship
on February 28, 2025
Posted by: Tickey
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is here, and it’s an absolute powerhouse. From its gorgeous 6.9-inch Dynamic AMOLED 2X display to its insanely smooth 144Hz refresh rate, this phone screams premium. It’s big—no doubt—but if you love having a stunning screen for gaming, streaming, or just scrolling, you won’t mind.
Under the hood, the Snapdragon 8 Gen 4 (or Exynos 2500) and up to 16GB RAM make everything lightning-fast. Whether you’re multitasking or playing the most demanding games, this phone doesn’t even break a sweat. There’s up to 1TB of storage, but no microSD slot—a bit of a letdown for some.
Now, let’s talk about the cameras—because wow. The 200MP main sensor takes ultra-detailed shots, and the 5x and 10x optical zoom make distant shots actually usable. Night Mode? Better than ever. The 40MP selfie cam keeps you looking sharp in every video call or Insta post. Oh, and 8K video recording with improved stabilization? Chef’s kiss.
Battery life is solid with a 5,500mAh battery, lasting all day easily. Charging is fast (65W wired, 35W wireless), but—yep, still no charger in the box. Samsung’s One UI 7 on Android 15 feels smoother, AI features like Live Translate are cool, and the S Pen is still a game-changer for productivity.
Verdict
✔️ Pros: Stunning display, crazy-fast performance, killer cameras, great battery, S Pen love
❌ Cons: Pricey, no microSD, no charger
❌ Cons: Pricey, no microSD, no charger
Final Score: 9.5/10 – If you want the best Android
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't believe the hype!
on February 28, 2025
Posted by: Moonwatcher
I've had my S25 Ultra for about a month. I bought it to replace my S22 Ultra, thinking I would be getting an upgrade. I've found this phone to be average at best. There does not appear to be a significant improvement over my previous phone. If I had to do this all over again, I'd take a pass.
My main reason for an upgrade was the camera. I like to take moon shots. This camera does not appear to improve my photos.
I paid full price for my new phone and decided to keep my S22 Ultra rather than trade it in. I'm glad I did. Save your money, folks!
Response from Samsung USBy R&R Team, March 4, 2025
Hey there Moonwatcher, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your new device does not meet your expectations. We have provided a link to an article to help you with the camera features and settings of your new device. We have also provided a link to the full device manual to assist you with the enhanced Galaxy AI features that can help you maximize your experience with the camera and the features of your device. Lastly, we have provided a link to the Samsung Support Team if you experience anything out of the ordinary or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Three Words
on February 28, 2025
Posted by: Thebestalways
[This review was collected as part of a promotion.] A piece of Art. What a blessing it is to have such a great phone. Love the details and AI functions. Always a step ahead of the game. Thankyou Samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomephone
on February 28, 2025
Posted by: Alfanodom
from Washington
Expertise:Intermediate
Awesome best deal ever everyone should zo it nice work
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 28, 2025
Posted by: Scottaf68
[This review was collected as part of a promotion.] As soon as I tweeked it to my liking, it turned out to be my favorite phone of all time. The clarity of the screen, the camera, the speed of my apps, the battery life is incredible. The non blue tooth pen is not a problem for me. So far it's been a month and I find amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone with one big draw back
on February 28, 2025
Posted by: WhatsGoodGalaxy
[This review was collected as part of a promotion.] Ove the S25 Ultra! Samsung knocks it out of the park again with the most powerful processor, great camera, beautiful screen and elegant build. Big disappointment lies in the loss of the Bluetooth S-Pen however. As someone who used it for remote photo shutter and controling media from a distance, Im massively upset over the loss. Here's to hoping it's brought back with the next Gen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like good swagger phone
on February 28, 2025
Posted by: Swaggergangster
[This review was collected as part of a promotion.] Very good swagger cool very cool swagger phone i liked phone cause of the swagger
Value
4
Written by a customer while visiting Samsung US