Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
EXPERIENCE
on March 3, 2025
Posted by: Kvel92
[This review was collected as part of a promotion.] The phone is great, fast, good screen size, memory but when it comes to battery life it should be better.
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Kvel92, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with speed, memory, and functionality of your new device. The battery of your device should increase over time as the battery adjusts to your usage habits. We have provided a few links to articles to help you with the battery life of your device, if this is not your experience. We have also shared a link to the Samsung Support Team if this experience continues and you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
samsung galaxy s25 ultra the best
on March 3, 2025
Posted by: ADAME95
[This review was collected as part of a promotion.] 100% recommended Samsung Galaxy S25 Ultra, the best in mobile phone technology. I am a fan of SAMSUNG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, fantastic
on March 3, 2025
Posted by: Eli2cali
[This review was collected as part of a promotion.] Excellent product, I love this phone, great features, the image is amazing. This phone is faster, take a beautiful pictures, great quality.
I am happy with my new phone and headphones.
I am happy with my new phone and headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features with ai features
on March 3, 2025
Posted by: Anonymous
I do recommend to everyone and it has awesome features and I love the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back the bluetooth on S Pen
on March 3, 2025
Posted by: Itchyboy17
[This review was collected as part of a promotion.] Hey please bring back the bluetooth feature on S Pen so that I can use it on capturing camera when I'm alone travelling thanks
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there Itchyboy17, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable specific features of your device are to you for your travels. We have provided a link to the full device manual to help you discover the hand gestures and voice commands you can use with your camera for hands free photo and video taking. We have also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Phone Ever!
on March 3, 2025
Posted by: Savany
[This review was collected as part of a promotion.] I traded in my perfectly good S23 Ultra for this S25 Ultra. Samsung always gives maximum value for trades and ut totally make sense.
Not only S25 ultra is smaller but packs lots of power and the AI, is a game changer for me. Still learning all the new features but by far the best samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse: Samsung Galaxy S25 Ultra
on March 3, 2025
Posted by: GalaxyWinner
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a game-changer in the smartphone world. With its groundbreaking “seamless actions across apps” feature, multitasking has never been smoother. Switch effortlessly between apps and enjoy a fluid, uninterrupted experience. The “Now Brief” feature keeps you informed with real-time updates, allowing you to stay on top of your schedule and notifications without missing a beat. And let's not forget the “Audio Eraser” feature, which delivers crystal-clear sound by removing background noise during calls and recordings. The Galaxy S25 Ultra is the perfect blend of innovation and performance, making it an indispensable tool for both work and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone on the world is amazing
on March 3, 2025
Posted by: Nando1926
[This review was collected as part of a promotion.] Is a tool to make my life very easy I have everything on my phone
The phone is 10 o10 quality, materials, and tech
The phone is 10 o10 quality, materials, and tech
Value
5
Written by a customer while visiting Samsung US