Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S23 Ultra to S25 Ultra
on March 4, 2025
Posted by: Kaostenshi
[This review was collected as part of a promotion.] The S25 Ultra is faster, smoother, and much more enjoyable to use. The automatic AI assistance with some of the basic and redundant tasks is awesome. The physical feel in the hand is 10 times better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product improves greatly from 5 years to now
on March 4, 2025
Posted by: Wiggleroom
[This review was collected as part of a promotion.] One of the factors that made try this phone appart that i was a s21 user and it is a great phone is the new ai implementations the noise eraser worked like wonder and the photo edit is great to mess around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
God This is an amazing phone I i can't words can't
on March 4, 2025
Posted by: Melek1
[This review was collected as part of a promotion.] The seamless action between apps is just incredible, never done before. By any company, samsung is amazing galaxy s
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great phone
on March 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this phone! Very easy and fast to use. Seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on March 4, 2025
Posted by: BigH
I pre ordered this device and got it a week early. I'm mad about the Bluetooth being taken away from the Spen, but I'm very impressed with the device overal. I'm not big on "A.I", but I have to admit I'm seeing it differently than I did before. It would be nice if I could have "Live messages" back.
Thank you l.
Thank you l.
Response from Samsung USBy R&R Team, March 5, 2025
Hi there BigH, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear you have been pleasantly suprised by the features and capabilities of Galaxy AI. We have provided a link to an article to help you with the redesigned S Pen features. We have also provided a link to the full device manual to assist you with voice commands and hand gestures you can use with your camera and other features of your device. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may come up as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works great.
on March 4, 2025
Posted by: Dabears
[This review was collected as part of a promotion.] I upgraded from the flip 4. This phone is miles ahead. The AI is awesome. The camera is top notch. Not one complaint a week in. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All you could ask for
on March 4, 2025
Posted by: Estevito
[This review was collected as part of a promotion.] The Galaxy S25 Ultra ticks all the boxes that make a great phone while also ticking the ones that make a great phone the very best.
The camera system is insane. The versatility is unmatched, whether you're shooting ultra-wide landscapes, zooming in ridiculously far (seriously, that zoom is crazy), or capturing crisp, detailed night shots. Samsung packed in so many modes and AI enhancements that getting the perfect shot is almost effortless. I’ve taken pictures in different lighting conditions, and they always come out looking sharp, vibrant, and professional. Video quality is just as impressive, with stabilization so good it feels like you're using a gimbal. If you love photography or just want an easy way to snap stunning shots, this phone delivers.
The display is hands down the best I’ve ever seen on a phone. It’s big, ultra-bright, and ridiculously smooth. Colors pop, blacks are deep, and the brightness level means you can see everything clearly even in direct sunlight. Whether I’m watching YouTube, gaming, or just scrolling, everything looks incredible. The 120Hz refresh rate makes interactions feel buttery smooth, and the adaptive refresh means battery life doesn’t take a huge hit.
Speed? This thing flies. The new chip inside handles everything effortlessly, whether it's gaming, multitasking, or running demanding apps. I haven’t experienced a single hiccup, lag, or slowdown. Samsung has really perfected the flagship experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blowing Performance and ease of use
on March 4, 2025
Posted by: DeadSpaceAce
[This review was collected as part of a promotion.] Loving the now breif and how seamless it it across all apps. The power is insane also. Even how powerful it is it still only sips power while I game and watch videos in the highest resolution possible. The audio eraser is a game changer as most of the time when I'm recording I am in a public place and it lets me get rid of most of the background noise.
Value
5
Written by a customer while visiting Samsung US