Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best Samsung Phone
on March 4, 2025
Posted by: EpMan2k16
[This review was collected as part of a promotion.] I've been using a S22 ultra in my life for so long and now since they got a new S25 ultra I'm upgrading my phone to this new one and still Samsung always nailed it, the best phone you can ever have and that's Samsung. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am so happy with this new phone
on March 4, 2025
Posted by: Nicclas95
[This review was collected as part of a promotion.] I am so happy with this phone, the camera is perfect, the sound, the AI is so helpful
Value
4
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Nicclas95, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the camera, audio quality, and features of Galaxy AI on your new phone. We have provided links to a few resources to help you become familiar with the full capabilities, align the settings to your preferences, and answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast as hell!
on March 4, 2025
Posted by: Brianfine
[This review was collected as part of a promotion.] This thing is blazingly fast. Build quality is fantastic and the AI features are impressive. The way you can isolate and edit sound out of a video is a godsend with kiddos. Circle to search is by far my most used feature though. It's great that it can be used in every app I've tried it on and the results are pretty impressive. Love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on March 4, 2025
Posted by: Isamad
[This review was collected as part of a promotion.] Coming from an S23 Ultra I was very hesitant but the new trade in deals made it very compelling.
So far love the display, battery life, AI features, design and form feature. The now brief is getting handful and the AI features particularly Image editing and Audio Eraser have made my uploads to social media so much more handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The smoothness of OneUI7 on my S25 Ultra is awesom
on March 4, 2025
Posted by: LouieTB
[This review was collected as part of a promotion.] I love how smoothe the interface is and the battery lasts me all day as a power user. The styling of the phone makes it comfortable to hold all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Ultra I've wanted for a long time!
on March 4, 2025
Posted by: SamFam333
[This review was collected as part of a promotion.] Hi y'all! Coming from the s22 Ultra I didn't think there would be this big of an upgrade! From how fast apps open to how smooth one UI 7 is, this is the best experience I've had and that's before I even mention the battery life!!!! The seamless actions between different apps is next level!!! Ai helping me to do multiple tasks with one sentence is really cool. I asked it to search a concert date and add it to my calendar and it got it on the first try.
The Now Brief in the morning and evening is a neat little greeting to start and end the day. The ability to isolate my son's laughter at the park with Audio Erasure makes it that much more special with all the noise that happens outdoors. Thank you for making the best phone on the market.
The Now Brief in the morning and evening is a neat little greeting to start and end the day. The ability to isolate my son's laughter at the park with Audio Erasure makes it that much more special with all the noise that happens outdoors. Thank you for making the best phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Upgrade from S21 Ultra
on March 4, 2025
Posted by: RewardsTiers
[This review was collected as part of a promotion.] I upgraded from my S21 Ultra to the new S25 Ultra and it's a big difference. The seamless actions across apps make multitasking extremely smooth and responsive. The face and fingerprint recognition is better. And a lot more new features I have yet to discover.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All that I need
on March 4, 2025
Posted by: James
from New York
Expertise:Beginner
My expectations are full whit this phone it has an amazing futures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US