Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,109 Reviews)
Rating breakdown 23,109 reviews
5 Stars
19,821
4 Stars
2,534
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Love2shopgalaxy
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy for a while now, and honestly, it’s hard to imagine switching to anything else. Here is why this phone has completely won me over:
1. That Display is Unbeatable
The first thing you notice is the AMOLED screen. The colors are so vibrant and the blacks are perfectly deep. Whether I’m scrolling through social media or watching movies, the clarity is on another level. It makes every other screen look dull by comparison.
2. A Professional Camera in My Pocket
The camera system is incredible. I love how I can go from a wide-angle landscape shot to a detailed close-up without losing quality. The Night Mode is also a game-changer; it takes bright, clear photos even when the lighting is terrible.
3. Customization and Freedom
One of my favorite things about the Galaxy is how much I can make it "mine." Between the widgets, themes, and One UI features, the phone feels tailored to my specific needs. It doesn't feel restrictive; it feels like a powerful tool that adapts to me.
4. Seamless Multitasking
The performance is snappy, and features like Split Screen allow me to get work done or chat while watching a video at the same time. It handles everything I throw at it without breaking a sweat.
1. That Display is Unbeatable
The first thing you notice is the AMOLED screen. The colors are so vibrant and the blacks are perfectly deep. Whether I’m scrolling through social media or watching movies, the clarity is on another level. It makes every other screen look dull by comparison.
2. A Professional Camera in My Pocket
The camera system is incredible. I love how I can go from a wide-angle landscape shot to a detailed close-up without losing quality. The Night Mode is also a game-changer; it takes bright, clear photos even when the lighting is terrible.
3. Customization and Freedom
One of my favorite things about the Galaxy is how much I can make it "mine." Between the widgets, themes, and One UI features, the phone feels tailored to my specific needs. It doesn't feel restrictive; it feels like a powerful tool that adapts to me.
4. Seamless Multitasking
The performance is snappy, and features like Split Screen allow me to get work done or chat while watching a video at the same time. It handles everything I throw at it without breaking a sweat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on April 13, 2026
Posted by: Smartsun
[This review was collected as part of a promotion.] Great phone and consistent.
Interested in the 26 Ultra.
Interested in the 26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 13, 2026
Posted by: Mikes25
[This review was collected as part of a promotion.] Ai works great helping me with creators platform all the way to firebase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone screen it bright and the runs fast.
on April 13, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] It is so nice to have the bar at the bottom because you can hold it and it will pop up galaxy ai so I can easily copy and paste!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has been a hit or miss
on April 13, 2026
Posted by: BirdDoggShop
[This review was collected as part of a promotion.] The Galaxy s25 ultra has strengths and some flaws to it. It seems to be a more fragile version of the galaxy series leading to broken screens and broken back glass on more than one occasion. It runs application's pretty smoothly and doesnt slow down in the software department but it's hardware seems to be very touchy. The back camera has stopped working for an unknown reason so any photo I have to take is from the front selfie camera which makes taking pictures almost awkward. The phone has been struggling with finding and maintaining connectivity as well. The network isnt the problem as ive reset the settings and connections on thier side but it seems the only way I can get it back sometimes is to toggle airplane mode on and off. Ive missed many phone calls because of this and its the hardware that is to blame since ive tried all the fixes on the software side. The Galaxy AI is pretty useful though. I do enjoy its tips and suggestions as well as the ability to search whatever is highlighted with the S-pen. It seems really adaptive and I do appreciate how fast it's able to help.
Overall, the S25 is a big leap forward in the Galaxy series but could definitely use some fine tuning. Im hoping when I recieve my S26 ultra that I won't run into the same issues. Only time will tell.
Overall, the S25 is a big leap forward in the Galaxy series but could definitely use some fine tuning. Im hoping when I recieve my S26 ultra that I won't run into the same issues. Only time will tell.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very great handling multiple tasks
on April 13, 2026
Posted by: Jays25ultra
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra daily and it’s honestly been one of the most useful upgrades I’ve had in a while. Galaxy AI has been the standout feature for me — I use it a lot for quick summaries, organizing notes, and even helping draft messages when I’m busy. It actually feels practical, not just a gimmick.
For everyday use, I rely on it for pretty much everything — streaming, scrolling, light gaming, and staying on top of work. The display is super smooth and bright, which makes watching videos and browsing way more enjoyable. Battery life has also been solid; it easily lasts me through a full day without stressing about charging.
The camera is another big win. I use it a lot for quick photos, and the quality is consistently sharp, even in low light. Zoom is especially impressive — it actually feels usable, not just a spec on paper.
Overall, the S25 Ultra feels like a complete device. Between the performance, camera, and Galaxy AI features, it fits naturally into my daily routine and makes things more convenient without overcomplicating anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 ultra is THE phone you need!
on April 13, 2026
Posted by: TechnicallyTB
[This review was collected as part of a promotion.] Ive had my Galaxy S25 Ultra for about 6 months now it is no doubt the best phone ive ever used. Its powerful enough to run every game I want to play, plus take pictures and videos at a truly cintematic level. The battery life is impeccable on the device some times lasting me 20 hrs or more! The S pen is super helpful for editing pictures or drawing/painting. Not to mention, they Galaxy AI integration is seamless and offers truly spectacular AI help throughout my day to day device usage. If anyone is looking for a top of the line smartphone The Galaxy S25 Ultra is the best option without a doubt!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on April 13, 2026
Posted by: Will85
[This review was collected as part of a promotion.] All the features on this phone run flawlessly and fast. I love it!
Value
5
Written by a customer while visiting Samsung US