Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,794 Reviews)
Rating breakdown 22,794 reviews
5 Stars
19,556
4 Stars
2,493
3 Stars
443
2 Stars
136
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
The best of the basic.
on April 13, 2026
Posted by: Imrdy85
[This review was collected as part of a promotion.] Overall, I generally like this phone. Not for a single marketing gimmick, AI feature, stylish theme, or the Samsung galaxy ecosystem.
I ignore 99.2% of that and just discover features I want to use. The stylus for writing quick notes, the super zoom on the camera I use almost daily as a binocular, the flat screen instead of those silly curved edges, the hefty battery that easily lasts all day with heavy use.
I ignore 99.2% of that and just discover features I want to use. The stylus for writing quick notes, the super zoom on the camera I use almost daily as a binocular, the flat screen instead of those silly curved edges, the hefty battery that easily lasts all day with heavy use.
Most importantly the power to do the tasks I want, when I want, and dex to make that portable horsepower useful for work and play. This phone overpowers any use case on android, handling most desktop applications with ease.
It really is more like a small companion secretly monitoring all of my data.
It really is more like a small companion secretly monitoring all of my data.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
8K video recording.
on April 13, 2026
Posted by: michael1971
[This review was collected as part of a promotion.] I love my samsung S25 Ultra 1 Terabyte..I wish samsung made 2 Terabyte. The video just superb 8K VIDEO recording. Also have Ai editing.
As photograper Samsung one by back camera for low light...the sensor, Ai technology just awesome. I just got my Speaker studio 5 from samsung use with my phone just incredible.
Love a lot I never leave home without myPHONE.
As photograper Samsung one by back camera for low light...the sensor, Ai technology just awesome. I just got my Speaker studio 5 from samsung use with my phone just incredible.
Love a lot I never leave home without myPHONE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy S25 ultra
on April 13, 2026
Posted by: Flashe
[This review was collected as part of a promotion.] I use my Galaxy S25 ultra for about everything. I even use it to do my taxes with an online app. I use AI, the Gemini feature, and I've also created some images using Gemini.
I stream, I search, I use YouTube, and I get educated by what I read and watch using my phone. I do my online banking using my phone because very often I'm out and about.
My phone is a lifesaver. Obviously I use it to talk to other people. I use it for taking photos though I haven't taken as many photos as I could, being busy much of the time.
I watch and stream movies using my phone. I shop using my phone. I play music using my phone. And I do religious activities using the internet and my phone. I pay my bills, etc., etc., etc. As I said, I use it for just about everything. I have not been disappointed. I have encountered very few, if any, problems using this phone. All Samsung phones have been good, this one being the best so far. I have enjoyed all the features I have encountered and been able to use on the phone. I am sure I'm leaving out some things, but I have been overall, very happy with this phone!!!!!! I am sure I will enjoy it more and more as time goes on. I am very happy to leave this review BECAUSE of the experiences that I have had with this phone. I look forward to the other positive experiences I will encounter using this phone. Thank you
I stream, I search, I use YouTube, and I get educated by what I read and watch using my phone. I do my online banking using my phone because very often I'm out and about.
My phone is a lifesaver. Obviously I use it to talk to other people. I use it for taking photos though I haven't taken as many photos as I could, being busy much of the time.
I watch and stream movies using my phone. I shop using my phone. I play music using my phone. And I do religious activities using the internet and my phone. I pay my bills, etc., etc., etc. As I said, I use it for just about everything. I have not been disappointed. I have encountered very few, if any, problems using this phone. All Samsung phones have been good, this one being the best so far. I have enjoyed all the features I have encountered and been able to use on the phone. I am sure I'm leaving out some things, but I have been overall, very happy with this phone!!!!!! I am sure I will enjoy it more and more as time goes on. I am very happy to leave this review BECAUSE of the experiences that I have had with this phone. I look forward to the other positive experiences I will encounter using this phone. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phones series
on April 13, 2026
Posted by: JoeSamsungOverApples
[This review was collected as part of a promotion.] Galaxy AI is amazing. I love this device. Overall i will always choose Samsung over any model. Personally had Samsung devices since the first galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent product with a small problem
on April 13, 2026
Posted by: Anumanum
[This review was collected as part of a promotion.] I am glad that I purchased this device. Galaxy AI has been a good addition, being able to edit images and audio is what I often find myself doing. Rewriting text as well. My only complaint is that some apps don't show up when I tap the left icon at the bottom of my screen at times. It makes certain apps useless for multitasking, which is very 'anti-Ultra'.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has held up well in pet friendly home
on April 13, 2026
Posted by: PierRat
[This review was collected as part of a promotion.] All features work perfectly under challenging conditions. The phone is not made of glass so it is rugged.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on April 13, 2026
Posted by: Jrog1369
[This review was collected as part of a promotion.] This phone is great. Don't like the update that made everything weird but the camera and operating system are still top notch
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5