Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,926 Reviews)
Rating breakdown 22,926 reviews
5 Stars
19,704
4 Stars
2,516
3 Stars
434
2 Stars
126
1 Star
146
87%of customers recommend this product.
(
1,020 out of
1,176)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Love the features
on April 13, 2026
Posted by: PAJireh7
[This review was collected as part of a promotion.] I love the addition of galaxy AI Gemini feature phots and to be able to Circle a photo and search i highly recommend Samsung phones to everyone. I have been a supporter of android Samsung phones since they came out and was able to get one and paired with a watch you cannot go wrong we have all the watches and phones now we need to get the new upgrade. But would definitely choose Samsung over any competitors my wife had a competitor phone and they glass always would shatter and functionality was horrible compared to Samsung so now she is a Samsung phone person as well. Keep up the greta work and alow the customer to give you feedback to make things better amd you will have customers for life!! Thanks
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S phones for the win
on April 13, 2026
Posted by: Rowi51
[This review was collected as part of a promotion.] My S25 Ultra is the best of both worlds bringing back the Spen from the Note series phones and adding it to the S series is an excellent combination. I happy with the updates and have even started using the AI feature alot more especially when searching for info online. Love my Galaxy phones and am a long time user of them. Way to go Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Chriss25
[This review was collected as part of a promotion.] I love my s25 ultra and the Galaxy AI features ive had the s21 ultra and s24 ultra and haven't been disappointed. This phone has done great though everything ive tested it through. The picture quality is amazing and the waterproofing is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like A25 phone
on April 13, 2026
Posted by: Samsunger
[This review was collected as part of a promotion.] I PREVIOUSLY HAD GALAXY A23 ULTRA SO I WAS FAMILIAR WITH THE SERIES.
IT TAKES GREAT PICTURES. IM DURE IT HAD FEATURES I HAVEN'T EXPLORED
BUT GIVEN TIME, I EXPECT MORE
GREAT THINGS SUCH AS GALAXY AI
IT TAKES GREAT PICTURES. IM DURE IT HAD FEATURES I HAVEN'T EXPLORED
BUT GIVEN TIME, I EXPECT MORE
GREAT THINGS SUCH AS GALAXY AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone
on April 13, 2026
Posted by: JadeFaery
[This review was collected as part of a promotion.] This phone is my new favorite. I have always been a Samsung fan. These Galaxy phones keep getting better and better.
The cameras are my favorite feature as a photographer. I find myself using it daily. The colors are vibrant. The clarity of the pictures is wonderful. It has the most handy editing features. I use the Galaxy AI features quite often to help enhance scenery and portraits, and to delete undesirable objects from my photos. I like the ease of use of these features, and the tutorials are extra helpful.
What's more and what drew me to choosing this model was the stylus and the sketchbook feature. I have been learning to draw through the tutorials. I love adding them to the Notes I take; and I like to use my Notes app to organize many other things like: photo ideas, diary entries, recipes, stories, and fun links I find on the internet.
Customizing this phone is a breeze as well, and there are so many beautiful free themes to choose from I don't see how I could get tired.
Overall my favorite device I have purchased so far, and I feel like I learn new and exciting ways to use it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great device from Samsung
on April 13, 2026
Posted by: TJB1999
[This review was collected as part of a promotion.] The Galaxy AI is incredibly helpful. I'm not a fanboy or anything but I've been a dedicated Galaxy user since 2010.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy 25 Ultra phone
on April 13, 2026
Posted by: SamsungUltra
[This review was collected as part of a promotion.] I absolutely love this galaxy 25 Ultra cell phone it has great AI ability and predicts things well. It's also durable and doesn't shatter instantly when dropped on accident. If you're looking for a good solid phone this is the one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone, wish the battery was better.
on April 13, 2026
Posted by: Sdoughchief
[This review was collected as part of a promotion.] I use my Samsung phone constantly throughout the day for work, streaming, cooking, and staying connected while I’m on the go. It keeps up with everything I throw at it—apps run smoothly, multitasking is easy, and the display looks amazing whether I’m watching videos or working.
The Galaxy AI features are surprisingly useful. I didn’t think I’d use them much at first, but they actually help speed things up, especially when I’m juggling multiple tasks or need quick info without digging through apps.
The camera is another highlight—it takes sharp, clear photos and does really well in most lighting situations.
The only downside for me is the battery life. With how much I use my phone, I find myself needing to charge it sooner than expected. It’s not terrible, but it could definitely be better for heavy daily use.
Overall, it’s a powerful, reliable phone that handles real-life use well—I just wish the battery matched the rest of the performance.
The Galaxy AI features are surprisingly useful. I didn’t think I’d use them much at first, but they actually help speed things up, especially when I’m juggling multiple tasks or need quick info without digging through apps.
The camera is another highlight—it takes sharp, clear photos and does really well in most lighting situations.
The only downside for me is the battery life. With how much I use my phone, I find myself needing to charge it sooner than expected. It’s not terrible, but it could definitely be better for heavy daily use.
Overall, it’s a powerful, reliable phone that handles real-life use well—I just wish the battery matched the rest of the performance.
Value
4
Written by a customer while visiting Samsung US