Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,037 Reviews)
Rating breakdown 23,037 reviews
5 Stars
19,759
4 Stars
2,525
3 Stars
447
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Worth moving from pixel to Samsung
on April 13, 2026
Posted by: Dheeraj
[This review was collected as part of a promotion.] I have moved from pixel to Samsung, even before that I had OnePlus.
There is a lot of features I missed from OnePlus when is switched
to pixel which seems to be covered in the Samsung. So far best phone, specifically camera and the AI photo editor.
It's worth every penny.
Only downside I feel is s-pen should have had some control to click selfies. And the battery should have grown from 5000 to high.
There is a lot of features I missed from OnePlus when is switched
to pixel which seems to be covered in the Samsung. So far best phone, specifically camera and the AI photo editor.
It's worth every penny.
Only downside I feel is s-pen should have had some control to click selfies. And the battery should have grown from 5000 to high.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device with many features
on April 13, 2026
Posted by: Alphaandre3000
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an amazing phone truly, with many different features, but it is difficult knowing how to get the most out of the phone with losing interest. The new Gemini AI is a struggle to work with and Google was better getting what I wanted. Even when in the car and asking it to navigate to one of my contacts addresses, it pulls up something totally different. I love the phone, but the design could be far better. Having the same look and cameras 📷 really doesn't make it an upgraded model worth upgrading at times. Having better options for using the S-Pen would be great as well. The Gen AI or Gemini still needs work and some major instruction to be better and in my book meet the needs of an everyday user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very dependable i can pull up AI on this very easy
on April 13, 2026
Posted by: Wolfpac
[This review was collected as part of a promotion.] Galaxy AI very dependable hardware is reliable. Love the Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. Its a great product. I
on April 13, 2026
Posted by: MNTandDEWmesixnineninesix
[This review was collected as part of a promotion.] GALAXY AI isn't as good as just typing in your question. Its ok but it gets alot of stuff wrong! ...that was what I sent to Samsung, they sent me an update and just like that it works amazing for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on April 13, 2026
Posted by: Joner1995
[This review was collected as part of a promotion.] My favorite thing about this phone is the camera. I love taking night time photography and having the astrology mode and being able to keep the exposure open longer makes me able to get insane pictures. I've been able to get pictures of the milky way and the moon and the stars. I also love how long my battery lasts. Its all day even while being on it non stop. And the screen size, it makes it easy to type for someone like me, I have large fingers so it keeps me from mistyping. I've had a galaxy ultra since the s20 ultra and I will never go to any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything's I need
on April 13, 2026
Posted by: LovemyS25pro
[This review was collected as part of a promotion.] Galaxy AI is the best. It works perfectly and the phone features surpassed all my expectations. I use this phone for everything from call to text, search web, chats, email, just to name a few. And everything in between. Galaxy AI help along the way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 13, 2026
Posted by: MJones
[This review was collected as part of a promotion.] The phone is nice and can withstand most things. The stylus however is not at sturdy as the previous models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 13, 2026
Posted by: FLAGRL86
[This review was collected as part of a promotion.] I use this device for everything. Phone calls, texts, streaming, camera, listening to music and so much more. The camera is great! It has a great amount of storage! This phone does even more than I have even tried to utilize.
Value
5
Written by a customer while visiting Samsung US