Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,224 Reviews)
Open Ratings Snapshot
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great as always
on March 10, 2025
Posted by: Samsung4lyf
[This review was collected as part of a promotion.] Works just as good as past models. I like the non curved display. Disappointing they removed Bluetooth from the s pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great upgrade, but depending on your current model
on March 10, 2025
Posted by: Stang84
from North Carolina
I've had my new S25 Ultra for less than a month. I traded up from an S23 Ultra, which I tend to do every two model years. By comparison, the S25 has a snapper processor and the screen is definitely better in bright light. Samsung has almost mastered their Ultra zoom lens, but it still needs more fine tuning. Cameras are a bit of an upgrade from the S23. Imo, if you don't care about the value dropping on your phone and you can't get a great trade-in deal then I would keep the S23 or S24. If you have an S22 or below then this will be a tremendous upgrade for you as far as battery life, screen, and pretty much the whole device.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
On Demand Now
on March 10, 2025
Posted by: Branded
[This review was collected as part of a promotion.] I am still learning all the navigation features that this device offers but one major improvement that I will say I enjoy about this device is the audio quality with video calls and phone calls. The previous Ultra 24 I had was poor with the audio quality where people always sounded low tone over the video and phone discussions. I also will say that I enjoy that the phone battery life doesn't burn as quick as my other phone did. The picture quality to me with Samsung has always been top notch thru my experiences especially since I love snapping photos!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product!
on March 10, 2025
Posted by: Jonbee
[This review was collected as part of a promotion.] Computer in your pocket<>Lightning quick response with the new processor and the seamless action between apps is amazing! The camera quality is great! Speed and functionality is amazing! Only thing that would be nice would be a Bluetooth s-pen. Tho overall I'm happy with it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good cellphone in general
on March 10, 2025
Posted by: Mmaattaa
[This review was collected as part of a promotion.] It's a good cellphone, but most of the improvements are in software and hardware no big improvements.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on March 10, 2025
Posted by: Esco808
[This review was collected as part of a promotion.] The Galaxy S25 Ultra elevates the smartphone experience with its revolutionary "seamless actions across apps," allowing for unprecedented workflow efficiency. The "Now Brief" feature provides instant, context-aware summaries, perfect for staying informed without endless scrolling. Coupled with the impressive "Audio Eraser," which cleanly removes unwanted background noise from recordings, this phone is a powerhouse of innovation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on March 10, 2025
Posted by: Nedal4
[This review was collected as part of a promotion.] Good and powerful phone but he has step back in some future in the pin style like he's no longer in blue tooth
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next level AI
on March 10, 2025
Posted by: RockAI
[This review was collected as part of a promotion.] The AI feature available in phone is next level. Daam good phone with lots of good feature .
The Audio eraser and now breif functionality is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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