Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,152 Reviews)
Rating breakdown 22,152 reviews
5 Stars
19,001
4 Stars
2,421
3 Stars
431
2 Stars
135
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love my Samsung!
on April 4, 2026
Posted by: Supermanct
[This review was collected as part of a promotion.] Between Galaxy AI and the pen, I will never choose another phone. The possibilities with this phone are endless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can we take a min to talk about this phones AI mag
on April 4, 2026
Posted by: GalaxyGirl4Life
[This review was collected as part of a promotion.] Okay, as a stout skeptic of AI since the primere of Iron Man, Age of Ultron, I would be lying if I said Galaxy AI hadn't flipped the script! From its intuitiveness to the unexpected level of integration that it has, I cannot get enough. I love how when I take a picture of my 4 yr old granddaughter, who is a ham for the camera, it pops up with all of these neat things it can do. Do you want me to Illustrate this?Do you want me to make this a cartoon? A sketch, an abstract piece of art? I love it, she loves it. She forgets about the cartoons on the t v. and spends quality time with nana. When I'm drafting an email, it offers to jazz it up, tone it down, make it more professional, more personable, funnier, more concise. In the last year, I feel like it has taken more of an interest in getting to know me than most of the people I've met in the last 20 years. I can't tell you how many times my other half has thought I was on a call only to realize I was talking to the phone not on it. My only complaint the spen dislodges fairly easily, sometimes, without me noticing, and then I have to get a new one. But tbh, I would buy one every day to not have to change my phone. Well, of course, until I get the S26 next month. I'm more excited for the 26 than I am for a vacation, and I work eighty plus hours a week. If you haven't had a chance to try the new Galaxy AI on any of the S models, I highly recommend you run, don't walk, get one now and don't get left behind.You will not regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera.
on April 4, 2026
Posted by: darkroserlc
[This review was collected as part of a promotion.] I enjoy playing games and watching videos, and also love taking photos with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the double screen feature
on April 4, 2026
Posted by: Tonibalony
[This review was collected as part of a promotion.] I love how I can have 2 apps open at the same time especially when working with Google apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the translation and the camera is soo good
on April 4, 2026
Posted by: ItzJerin
[This review was collected as part of a promotion.] The galaxy ai has been soo help for me looking things up, making amazinf pictures for my family for loves ones that passed away and just for editing pictures. I really feel like nothing is like it in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
s25 ultra review
on April 4, 2026
Posted by: Abhi84
[This review was collected as part of a promotion.] 1. Display
The Galaxy S25 Ultra display is one of its strongest features, with excellent sharpness, brightness, and smoothness in daily use.
It feels premium for gaming, video watching, and outdoor visibility, making the screen a major highlight of the phone.
2. Performance
The Snapdragon 8 Elite for Galaxy gives the S25 Ultra flagship-level speed and very smooth overall performance.
It handles multitasking, gaming, and heavy apps easily, while the improved cooling helps keep performance stable.
3. Camera
The camera system is highly versatile, with a 200MP main sensor and strong zoom options for different shooting needs.
It performs very well in detail, range, and flexibility, making it one of the biggest reasons to choose this phone.
4. Battery
The 5000mAh battery gives solid all-day battery life and feels dependable for regular and heavy users.
Charging is good enough for a flagship, although it is not the fastest compared to some competitors.
The Galaxy S25 Ultra display is one of its strongest features, with excellent sharpness, brightness, and smoothness in daily use.
It feels premium for gaming, video watching, and outdoor visibility, making the screen a major highlight of the phone.
2. Performance
The Snapdragon 8 Elite for Galaxy gives the S25 Ultra flagship-level speed and very smooth overall performance.
It handles multitasking, gaming, and heavy apps easily, while the improved cooling helps keep performance stable.
3. Camera
The camera system is highly versatile, with a 200MP main sensor and strong zoom options for different shooting needs.
It performs very well in detail, range, and flexibility, making it one of the biggest reasons to choose this phone.
4. Battery
The 5000mAh battery gives solid all-day battery life and feels dependable for regular and heavy users.
Charging is good enough for a flagship, although it is not the fastest compared to some competitors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 4, 2026
Posted by: Voryb86
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is basically a flagship phone on steroids. It’s got a powerhouse AI—summarizes your day, handles your calls, and even helps you take better pictures. The camera is insane, the performance is lightning fast, and yeah, it’s expensive. But if you want a phone that basically tries to outsmart you, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the flexibility and the quickness
on April 4, 2026
Posted by: Ninetails4ever
[This review was collected as part of a promotion.] I've always has a pretty bad experience when it comes to Artificial Intelligence, with it not being as accurate as I would like it to be. When I was introduced to Galaxy AI, I was a little skeptical at first, but ultimately tried it out and was very surprised in a very good way. This is the most accurate AI that I have used so far. And I don't plan on stopping. The made the pictures crisper, it answered my questions, it made me happy! And I see it improving. I can not be anymore surprised and amazed and it exceeded my expectations.
Value
4
Written by a customer while visiting Samsung US