Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing phone and useful AI
on March 11, 2025
Posted by: Flexxin
[This review was collected as part of a promotion.] I think the phone is pretty perfect. No regrets at all. The AI assistant is actually pretty helpful and saves me alot of time. The phone takes great pictures and editing is fun and easy. Great design and feels fantastic on the hand. The only thing in a bit disappointed in is the lack of Bluetooth for the s-pen. Other than that, it's perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product with industry changing features
on March 11, 2025
Posted by: Samcoco
[This review was collected as part of a promotion.] I use my device for work, streaming and exercise.
The now brief is an awesome very useful feature
Overall great upgrade from my old phone
The now brief is an awesome very useful feature
Overall great upgrade from my old phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S pen functionality gone
on March 11, 2025
Posted by: SamsungDude
[This review was collected as part of a promotion.] This phone is just as good as its predecesor except that the s pen functionality to use as a remote to take pictures is gone. It was one of my favorite features.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there Samsungdude, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased tohear that you are overall happy with the features of your new device. We would love to help you with hands free camera controls, and have provided a link to the full device manual. In this you will find the voice controls and hand gestures you can use with the camera on your phone. We have also provided a link to the Samsung Support Team if you have any questions about your new phone or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone beats my best camera like a drum!
on March 11, 2025
Posted by: ICanAct
[This review was collected as part of a promotion.] As a professional actor, I am always auditioning. Usually we are asked to send the initial audition in to the casting director director before being invited to go into the studio to perform scenes with other potential cast members.
The S25 Ultra is making a big improvement in my self-tapes. I can get my scenes shot , edited and sent back so much faster and they look super professional. The camera and lighting equipment I've been using are certainly not as expensive as what they have in the studio, but the Ultra makes it look like I had a studio shoot my audition.
Not only is the process 3 times faster with my Ultra, but the sound and lighting is stunning. I'm getting 3 times as much work done and it looks like I had a whole crew to do what I can now do by myself.
My agent thinks I'm trying to pull one over on her.
The S25 Ultra is making a big improvement in my self-tapes. I can get my scenes shot , edited and sent back so much faster and they look super professional. The camera and lighting equipment I've been using are certainly not as expensive as what they have in the studio, but the Ultra makes it look like I had a studio shoot my audition.
Not only is the process 3 times faster with my Ultra, but the sound and lighting is stunning. I'm getting 3 times as much work done and it looks like I had a whole crew to do what I can now do by myself.
My agent thinks I'm trying to pull one over on her.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 11, 2025
Posted by: Diasalam86
[This review was collected as part of a promotion.] Nice device, great features, beautiful design, with hight performances!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the overall feel!
on March 11, 2025
Posted by: Se7enTailz
[This review was collected as part of a promotion.] The phone is so quick and it was so seamless completing actions across different apps. I like how i get my dauly updates from Now Brief. Helps get my day off well informed. The Audio Eraser definitely helped me get more clear sounds m audio.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has phenomenal power .
on March 11, 2025
Posted by: Gamer625
[This review was collected as part of a promotion.] The phone has enough power for gaming, and photo editing, seamless transition with multiple open apps, keeps powering thru no lag or stuttering. Brilliant piece of modern technology.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buttery Smooth Performance
on March 11, 2025
Posted by: Onewithnoname
[This review was collected as part of a promotion.] This phone feels like a quality built and designed device. Although the price keeps going up every year, it seemingly is worth the hike after experiencing the smoothness of us performance. The intuitive design of the phone and UI is unmatched. Can't wait for the upgraded Android version for One UI.
Value
5
Written by a customer while visiting Samsung US