Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,225 Reviews)
Rating breakdown 27,225 reviews
5 Stars
23,340
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone!!
on March 11, 2025
Posted by: Ctowm62
[This review was collected as part of a promotion.] The phone looks awesome. The camera is great, and has so many options. I especially like the green color of the one I purchased. The AI is informative and helpful. The screen looks good in dark or light situations. The battery life is great and it charges super fast. While ai have had the phone for almost 8 weeks, I still have not begun to delve into all of the other features this phone has.
I do know they gave me a great trade in value for my S22 ultra which helped make the decision easier. I have the factory unlocked version so it will go anywhere I choose to take it, carrier wise.
I do know they gave me a great trade in value for my S22 ultra which helped make the decision easier. I have the factory unlocked version so it will go anywhere I choose to take it, carrier wise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone! No issues!
on March 11, 2025
Posted by: Morgg54
[This review was collected as part of a promotion.] Love this phone! I upgraded from the S21 Ultra which was also great! Excellent for work and play! I highly recommend getting this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on March 11, 2025
Posted by: Shannon
[This review was collected as part of a promotion.] This device is just amazing and is a beast compared to other phones. I absolutely love this phone. Amazing photos and you can pretty much do anything with this phone. Highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fastest phone I've ever used in my life!
on March 11, 2025
Posted by: M7mdMagid
[This review was collected as part of a promotion.] It's good for everyday tasks, it's so fast and smooth, and the ai is next level and better than any other smartphone company out there right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another stellar flagship model
on March 11, 2025
Posted by: Turbogeyer
[This review was collected as part of a promotion.] The S25 performs flawlessly across the entire spectrum. The stunning display wows from pictures to hd video and games. The audio surrounds you immerses you into what's on the screen.
Great battery life. Innovative AI integration. Fast performance. This phone is another hit for Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast but not a vast improvement over my s22 ultra
on March 11, 2025
Posted by: MRod72
[This review was collected as part of a promotion.] Let me start by saying that I had the S22 Ultra since its launch, and it was a solid phone with a significant upgrade for me. It offered many new features, although some things were missing—though it seems that always happens with new models. I decided to upgrade to the S25 Ultra, and day-to-day, it feels pretty much the same as my previous S22.
The performance is definitely better, and it doesn’t heat up when using Android Auto. However, the AI features appear negligible, if not unnoticeable. Many people have complained about the S-Pen missing the shutter button due to the removal of Bluetooth functionality, but I didn't find that to be a big deal.
One of my favorite Android features was the retinal scanner unlock that was on the Note 8.
In conclusion, if you’re looking to upgrade for better battery life or improved performance, this might not be the right phone for you. The battery life is only slightly better than my previous S22, and the performance in terms of speed and handling day-to-day tasks feels pretty similar. I suggest saving your money, keeping your old phone, and helping the planet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone -even better camera!
on March 11, 2025
Posted by: Osuford
[This review was collected as part of a promotion.] This is a great phone, it was definitely worth it to step up to the S25 Ultra. I do not feel like it is too big, still a good size for single hand operation, but if you have smaller hands it might be a little too big.
I have not used the S-Pen too much, but the drawing that I have done with it, it works flawlessly. Ir does not work as a the camera button like the ones in the past have.
The camera is amazing! Beautiful pictures and a fantastic zoom. This is by far the best camera I have had on a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly nice upgrade from S23 Ultra
on March 11, 2025
Posted by: PghCigarLover
[This review was collected as part of a promotion.] The change to the S25 Ultra was subtle. Not revolutionary but evolutionary... didn't use the Bluetooth part of the Pen but all the other uses which are still there.
Going back to a totally flat screen makes screen protector installs easier
The Gemini integration is great. Not sure how much of that would have been avaliable to me with my old S23 Ultra without the CPU upgrade in the S25 Ultra
Still playing with the Now Brief not too much appearing yet. Hoping that as the phone learns my habits it will show me more. Quick access on my lock screen if needed
Value
5
Written by a customer while visiting Samsung US