Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(22,032 Reviews)
Open Ratings Snapshot
Rating breakdown 22,032 reviews
5 Stars
18,896
4 Stars
2,411
3 Stars
427
2 Stars
134
1 Star
164
86%of customers recommend this product. 
(
1,124 out of 1,303
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The ultimate powerhouse with a built im assistant
on March 30, 2026
Posted by: Mehappy1
[This review was collected as part of a promotion.] When I hear the name Samsung some things that come to my mind are quality, durability, innovations, and of course superior cameras.
I pursued the S25 Ultra last year and have been amazed with the features that come standard.
I have many hobbies and interests and with this platform I am never wanting or disappointed. The camera and editing software that is built in is more than capable to do professional looking photos and videos. The editing software will do all the work for you or you can add your personal touch.
This phone has soiled me. Almost every time I take a picture of someone and show them said photo the first question is "What phone is that?" I respond this is my SAMSUNG GALAXY S25 ULTRA.
One of the best features for me is Gemini the AI assistant that is built in. It is getting to know me the more I use Gemini. I AM HOOKED. I find it better and quicker than just looking up something on the net. Plus It immediately starts to learn about you based on the way you use it, and will make suggestions that I didn't even think of to ask. This is the future. I feel I'm already there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone gir mobile gaming
on March 30, 2026
Posted by: Latronian
[This review was collected as part of a promotion.] I chose the Ultra because it got good reviews for mobile gaming and it hasn't disappointed. The large screen and storage space are great. I play FPS shooter games, and this is a critical feature when looking for a phone for gaming purposes. The phone stays cool during extended game play and its relatively lightweight. The battery life is excellent and it is quick to recharge. The audio for in game play is also very good. I dont use earphones when i play so good indigenous audio is a must. Overall i love this phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best most perfect phone I have ever had!!!
on March 30, 2026
Posted by: Kasper
[This review was collected as part of a promotion.] This is my first flagship that I own, and I wanted to give it a try for so long. With how it's built, the camera, the screen, it's anti-reflective coating the sound and the speed, allot of it is just amazing!!
I love how snappy this phone is and the fact that I can get almost a gigabyte of internet speed with the quality is just phenomenal!!
The camera on it is just amazing. I love how crisp it looked like looks and how
It gives color to the photos with its high resolution. It might not be that best at everything but you do have everything in the tip of your fingers!! You got a camera, a phone for texting and calling you have Wireless DeX for work, You have an s pen to jot down notes, you get %72 charge in just 30 min which is more than good for me and allot of people plus Wireless charging AND you get REVERSE CHARGING!!! No other phone has that!!
I don't care what people say. I love that small curved corners, but boxy at the same time look. I love the camera rings on it, it goes really well with the color I picked. I could go on about the little things but long story medium, this has been the best phone Samsung has ever Created!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 30, 2026
Posted by: Tim111370
[This review was collected as part of a promotion.] Does everything I need with extra. Had it for 6 months and just found out it has a stylus. Constantly surprising me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Galaxy
on March 30, 2026
Posted by: SKendall
[This review was collected as part of a promotion.] I love the galaxy phone. It's super easy to use and especially with Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Would have gave it a five star
on March 30, 2026
Posted by: Meelaj
[This review was collected as part of a promotion.] Would have gave this a five-star but my stylus does not take pictures like the s24 but besides that is a great phone I love the picture quality I love the AI features on it I use my Gemini it's a lot of help with setting reminders
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the photo editor and widgets
on March 30, 2026
Posted by: Natty13
[This review was collected as part of a promotion.] The Galaxy AI feature helps me so much in my day to day its unreal, from menu planning to asking diy fixes for my car it has saved me time and money! The photo editor is making my family photos flawless plus helping me design mark ups for my rhinestone embellishment company saving me tons in advertising. The widgets are awesome for shortcuts.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great device
on March 30, 2026
Posted by: Rascalion
[This review was collected as part of a promotion.] The s 25 ultra is great but it has a flaw when it comes to multitasking with rideshare apps it will not give notifications for 2 apps on split screen
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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