Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,227 Reviews)
Open Ratings Snapshot
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
25 Ultra Now Brief
on March 13, 2025
Posted by: Ashlyn
[This review was collected as part of a promotion.] I love this phone so far. I made the switch from a s22 ultra and the camera is alot different, I love it. The new AI generate to erase things on pictures is on another level, it makes it to like it was never there. The Now Brief is like a helper since it gives you a little brief of the day or night depending.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on March 13, 2025
Posted by: Haithm
[This review was collected as part of a promotion.] Phone of galaxy s25 this the really phone which I need it to yemen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
s 25 ultra
on March 13, 2025
Posted by: love2shopp
[This review was collected as part of a promotion.] I absolutely love my phone I love how I can circle something. It goes right to it. I love how quick it is. I never have a problem pulling anything up and if I am looking for something, it's so easy to find. And then I always find something new every time I do, go to look something up. That's great. I would recommend this phone to anybody. Actually, I do all the time they asked me if I liked my phone I say I love my phone💞💞
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So close! And yet so far.
on March 13, 2025
Posted by: Breadacus
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra continues the Ultra line's tradition of excellence, boasting a breathtaking 6.9-inch OLED display, a powerhouse processor, and a truly impressive camera system. Battery life remains a strong point, easily lasting a full day of heavy use. Everything you'd expect from a flagship is here, and it performs admirably.
However, the reason for the four-star rating lies in the incremental nature of this upgrade. While the design has been subtly refined, and the software aesthetic has received a welcome refresh, the core hardware improvements feel minimal compared to the previous generation. It's a fantastic phone, no doubt, but it feels more like a 'S24.5 Ultra' than a full-fledged S25. If you're coming from an older model, the upgrade is worthwhile. But for S24 Ultra owners, the changes might not justify the significant cost. It's a premium experience, but one that feels a bit too familiar.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A well rounded future proof device
on March 13, 2025
Posted by: Jake729472
[This review was collected as part of a promotion.] I'll start by saying this phone is very fast and can be used in many professional applications. Such as translate and live call translations. The now bar had been very helpful in reminding me of things i have to do that day. It shows me my calendar updates and the weather with some other features too. Its very seemly between apps and the customization is amazing. The best ive seen in a phone ever. The AI is good and the new bixby works well and responds fast. I would recommend this product if someone wants a future proof phone of the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No Brainer
on March 13, 2025
Posted by: Lbc213
[This review was collected as part of a promotion.] Couple years ago I switched to the counterpart and coming back to Samsung now, all I can say is what was i doing. Life in general is more convenient thanks to the functionality and accessibility in the Samsung products. One simple example that's going to save hours of my life time is being able to access numbers and the "@" character. Glad to be back
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultra Phone
on March 13, 2025
Posted by: Junemori
[This review was collected as part of a promotion.] The audio for phone calls I tested is insanely crisp when I speak to family or friends since I'm able to choose the ability to have it focus on my voice and not my background noise and the switching between apps feels seamless since I'm able to just press one button and swap back and forth. It makes me feel like it's made for busy people like myself who want to keep things beautiful and organized at the same time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is deviating on another level
on March 13, 2025
Posted by: Nazeer
[This review was collected as part of a promotion.] Now Breif audio eraser and and and ......
Samsung is deviating on another level ... we dont live to see our future with Samsung they are getting us the future... always out of the box ... You lead and After several years they follow
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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