Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Product is great and is an improvement from S24.
on March 13, 2025
Posted by: ManKim
[This review was collected as part of a promotion.] Like how it has improved in terms of edges. Makes handling the phone easy. Lot of people peeking and asking which phone this is. The AI features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
From Note 20 ultra to s25 ultra
on March 13, 2025
Posted by: Busymother0f3
[This review was collected as part of a promotion.] I’ve been a Note user for years, and when Samsung discontinued it, I was DEVASTATED. I held onto my Note 20 Ultra for almost five years—until it literally started falling apart. First, the front and back separated… twice (unintentionally making it a flip phone). Then my front camera died, my back camera went potato mode, and despite saying “Update Complete,” I was still stuck on Android 5.1.
I waited for the S25 Ultra because I refused to switch, and WOW—it’s like stepping into the future! Everything runs smoothly, and I’m loving it!
BUT… who took away my S Pen photo controls?! That was one of my favorite features, especially when working with clients. It was such a cool flex, and now? I have to tap my phone like a peasant. Samsung, why?!
If it’s a Bluetooth issue, fine—I’ll buy a Bluetooth S Pen! Just give us the option back!
Aside from that, the S25 Ultra is amazing, and if you’re coming from an older phone (especially one literally falling apart), you’ll be blown away. Samsung, please… bring back my S Pen photo magic!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra has a great display
on March 13, 2025
Posted by: 666vinee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has a great display, fast performance, and a powerful camera. It lasts long on battery and gets updates for seven years. A top premium phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on March 13, 2025
Posted by: OllieDixiemom
[This review was collected as part of a promotion.] Works great for games and streaming! This phone is faster than I could've imagined! It has seamless actions across the apps. The "now brief" option is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung phone as of yet
on March 13, 2025
Posted by: AomineAnkit
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a premium, top-of-the-line Android smartphone. It boasts a stunning display, powerful performance, a versatile and high-quality camera system with advanced AI, and the added productivity of the S Pen. While it carries a high price tag, it delivers an exceptional user experience and is ideal for tech enthusiasts, photographers, and power users seeking the best available features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features and quality.
on March 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is awesome because of its amazing OLED screen, super-fast processor, AI-powered cameras, handy S Pen, long-lasting battery, and sleek design. It's smooth, responsive, and just a great phone to use. It also has some amazing new features that are extremely helpful in certain circumstances. These include the Now Brief, which summarizes your allowed apps in one section for quick viewing. If you're into video, you can try the audio eraser, which removes unwanted audio from recorded videos. In short, this phone is one of the best on the market right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone can do it all!
on March 13, 2025
Posted by: Dootdoodleloodoo
[This review was collected as part of a promotion.] This s25 ultra is called ultra for a reason! When using the AI features it's pretty quick and accurate. The audio eraser is like magic, it can really bring out your voice in a loud environment and sounds really good as long as you don't max out all the sounds. The camera on this is amazing! Much better than the Z fold 4 that I came from. It was well worth the upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra to S25 Ultra user the experience
on March 13, 2025
Posted by: SamsungUltraSmooth25
[This review was collected as part of a promotion.] I waited a whole 3 generations to update my device and all I can say is that I am glad I waited in order to experience the changes in this device.
I have been pleasantly surprised of all the new features the phone has. From a different screen(not curbed any longer)
To a camera that has wow me from all the new features.
"AI" top of the line enhancing even to beginners in messaging apps wow
I have been a Samsung Ultra user for now 10 years and I will never change to another platform.
Great work Samsung.
Continue to innovate
I have been pleasantly surprised of all the new features the phone has. From a different screen(not curbed any longer)
To a camera that has wow me from all the new features.
"AI" top of the line enhancing even to beginners in messaging apps wow
I have been a Samsung Ultra user for now 10 years and I will never change to another platform.
Great work Samsung.
Continue to innovate
Value
5
Written by a customer while visiting Samsung US