Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,723 Reviews)
Rating breakdown 21,723 reviews
5 Stars
18,639
4 Stars
2,364
3 Stars
424
2 Stars
134
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Perfection in a Phone
on March 30, 2026
Posted by: Heavybob23
[This review was collected as part of a promotion.] This phone is a powerful as is it beautiful. Tons of storage, a crisp display and great connectivity. If you are looking for a stylish workhorse this phone is the device for you. Cameras are solid and the audio is amazing. If you are looking for a phone that fits any lifestyle this is the one for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mobile office
on March 30, 2026
Posted by: WillieJ
[This review was collected as part of a promotion.] My phone works more than well for a mobile office, storage data, viewing and editing drawings,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is great I get compliments at concerts!
on March 30, 2026
Posted by: Vsqzluis
[This review was collected as part of a promotion.] I use my device in multiple ways mostly through pictures I deliver flowers and am constantly using my camera to take pictures of arrangement and I always get compliments on my cameras picture quality, ive also had people be amazed at concerts at how good the camera quality is when im recording a video and I get asked what kind of phone I have I love my phone I've had a Samsung Galaxy since 2013 I have a Samsung tab S and galaxy buds I love the Samsung eco system including the new galaxy AI and will always be loyal because im never disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone.
on March 30, 2026
Posted by: Luvs2Read
[This review was collected as part of a promotion.] Phenomenal phone.
Thank you Samsung!
Enjoying my February purchase.
Thank you Samsung!
Enjoying my February purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hoping the next one lives up to your name
on March 30, 2026
Posted by: Stardust
[This review was collected as part of a promotion.] I miss my galaxy S23 ultra honestly. I feel the S24 lags really bad. The S25 doesnt live up to the camera that it usually did. I can honestly say since the S23 the phone has been a disapointment. I have been an avid Samsung Galaxy customer since the 4th edition. The last two versions of the phone, if I am to be transparent because I am loyal, have actually had me consider looking into another android. We shall see the next version that is to follow. Fingers crossed
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have great features and I like it.
on March 30, 2026
Posted by: Kishore
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is a powerhouse that manages to feel incredibly refined. If you're looking for a balance of top-tier performance and a sleek, manageable design, this is easily one of the best options on the market right now.
Design & Build
Samsung has stuck with its signature "floating camera" look, but the refined edges make it feel even more premium in the hand. It’s remarkably light and thin, making it a dream for one-handed use compared to the larger "Ultra" models.
Display
The Dynamic AMOLED 2X panel remains the gold standard.
Brightness: Peak brightness has seen a significant boost, making it perfectly legible even under direct midday sun.
Fluidity: The 120Hz adaptive refresh rate is buttery smooth, whether you're scrolling through technical documentation or high-res galleries.
Performance & Battery
Driven by the latest chipset, the S25 handles multitasking without breaking a sweat.
Efficiency: Thermal management is noticeably improved; the phone stays cool even during intensive tasks or long video calls.
Battery Life: Despite its compact size, the battery optimization easily gets you through a full day of heavy use.
Camera System
While it doesn’t have the massive zoom of the Ultra, the triple-lens setup is excellent for daily captures.
Processing: Samsung has dialed back the over-saturation, leading to more natural skin tones and realistic colors.
Low Light: Nightography mode is faster and sharper, capturing impressive detail in dim environments.
Design & Build
Samsung has stuck with its signature "floating camera" look, but the refined edges make it feel even more premium in the hand. It’s remarkably light and thin, making it a dream for one-handed use compared to the larger "Ultra" models.
Display
The Dynamic AMOLED 2X panel remains the gold standard.
Brightness: Peak brightness has seen a significant boost, making it perfectly legible even under direct midday sun.
Fluidity: The 120Hz adaptive refresh rate is buttery smooth, whether you're scrolling through technical documentation or high-res galleries.
Performance & Battery
Driven by the latest chipset, the S25 handles multitasking without breaking a sweat.
Efficiency: Thermal management is noticeably improved; the phone stays cool even during intensive tasks or long video calls.
Battery Life: Despite its compact size, the battery optimization easily gets you through a full day of heavy use.
Camera System
While it doesn’t have the massive zoom of the Ultra, the triple-lens setup is excellent for daily captures.
Processing: Samsung has dialed back the over-saturation, leading to more natural skin tones and realistic colors.
Low Light: Nightography mode is faster and sharper, capturing impressive detail in dim environments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and dependable.
on March 30, 2026
Posted by: Spaz7338
[This review was collected as part of a promotion.] It's great for gaming I'm gaming everyday. Just a great all around phone best one i every had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The S25 ultra
on March 30, 2026
Posted by: Pbrme1981
[This review was collected as part of a promotion.] I use it for work and fun. It gets glitches and slows down every so often. Won't allow me to upload certain saved docs. Some things and settings I have just dissappear. The pen is difficult to use without a tutorial. Identity safe settings should be easier to find out about.
Value
3
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5