Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Not enough of an upgrade
on March 15, 2025
Posted by: Toby123
[This review was collected as part of a promotion.] I just upgrade from a s21ultra and I thing such a difference of generations should have been a bigger upgrade
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone out there
on March 15, 2025
Posted by: Lovephoneshop
[This review was collected as part of a promotion.] I always love samsung phones,easy format and a smartphone you can count on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has AI future
on March 15, 2025
Posted by: Eyhslover
[This review was collected as part of a promotion.] Samsung S25 ultra phone supposed to be ultra and slimmer, lighter design, enhanced processor, and suite of Galaxy AI features. The seamless action across apps allows users to perform tasks across multiple apps using a single request and feature is powered by Gemini AI tool.
Easy to setup brief, just open settings, go to Galaxy AI, then tap Now Brief, (select content to include) and choose the categories and enable Show Now brief while phone is locked.
" Audio Eraser" is a great feature for the devices too. Can be uses AI to remove unwanted background noise from videos, allowing users to isolated and enhanced specific like voices or music.
Easy to setup brief, just open settings, go to Galaxy AI, then tap Now Brief, (select content to include) and choose the categories and enable Show Now brief while phone is locked.
" Audio Eraser" is a great feature for the devices too. Can be uses AI to remove unwanted background noise from videos, allowing users to isolated and enhanced specific like voices or music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved the note series since it began years ago
on March 15, 2025
Posted by: Camfam
[This review was collected as part of a promotion.] I've loved the Note phones since the beginning. Even tho the S ultra is now the embodiment of the Note won't change my mind. They are snappy big powerful and good value for money. I use the S pen as often as possible. May have lost some features but still enjoy it. Sign documents make notes just loved this phone. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The battery is GREAT
on March 15, 2025
Posted by: Ray17Sombrero
[This review was collected as part of a promotion.] I've always had a galaxy since the S3. Recently upgraded from S22 Ultra to the S25 Ultra and I now have to charge my money every 2-3 days while running powersave!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unlimited UI control coming from Pixel
on March 15, 2025
Posted by: RASTAman
[This review was collected as part of a promotion.] I'm genuinely impressed with the audio eraser tool. The results are cleaner and more natural. Beyond that, the user interface is a major plus. It provides a level of granular control I haven't seen before, making editing a much smoother and more precise experience. Coming from a Pixel 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is very cheap 1 minor drop and screen crack
on March 15, 2025
Posted by: Anonymous
I bought this about 2 months ago already 2 screens broke. This is by far thw cheapest glass they have used. Very disappointed and I been a galaxy user since the s10
Response from Samsung USBy R&R Team, March 17, 2025
Hello Jose ortiz, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and we would love to help you resolve this frustration. We always recommend protective cases on all devices to help prevent any damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind and protection. We have provided a link to Customer Care+ for additional protection to your device in the event of any damage or frustrations. We have provided a linkt o the Samsung Support Team if you have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra 1 month use review
on March 15, 2025
Posted by: Edmo19
[This review was collected as part of a promotion.] I had the S23 Ultra before, not a significant difference here. Getting about the same battery use time, screen is actually niter on HD and less shadow reflective, not a camera expert but feels pretty much the same. IA features seem to be nice but haven't had enough time to mess with all of them. I had a couple apps crashes and I don't remember having that with the S23 don't know if is due to the phone or the app. In general, not a big difference from previous phone, I do like the screen to not be curved anymore, easier to install screen protectors.
Value
4
Written by a customer while visiting Samsung US