Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,718 Reviews)
Rating breakdown 21,718 reviews
5 Stars
18,636
4 Stars
2,364
3 Stars
423
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Absolutely astonishing
on March 30, 2026
Posted by: Maerrick
[This review was collected as part of a promotion.] Absolutely impressed by this device I love the flat screen on it and I love how fast it is i have no issues with playing or running any games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The samsung galaxy s25 ultra
on March 30, 2026
Posted by: Vossie
[This review was collected as part of a promotion.] The galaxy s25 ultra is a great phone with many different features. My favorite feature is the ability to split the screen and use 2 different apps at once. However the Spen in the s25 ultra sometimes glitches and makes it to where you have to press really hard on the screen and im the type of person to use the pen more lightly and it can get frustrating sometimes and when im using the pen I cannot use my fingers to without pulling the pen at least 6 inches away from the screen but other than that this phone is very great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love this device.
on March 30, 2026
Posted by: MattieMuaNe
[This review was collected as part of a promotion.] I have always been a samsung lover. I literally have the washer, dryer, fridge, phones, watches and TV. So needless to say I am addicted to your products.
When the s25 ultra came out I was so happy to have it. One of the main reasons is that it reminds me ao much of the Samsung Note(which is what made me fall in love with the brand many moons ago). I love how it has the S pen( I just wish it had more features for the pen)
I love how the camera looks, I love how crisp and clear my videos look. The Pro version is in a league of its own. My only downside is that when I take videos it looks worst that what it does in person(unless I play with the lighting)
When the s25 ultra came out I was so happy to have it. One of the main reasons is that it reminds me ao much of the Samsung Note(which is what made me fall in love with the brand many moons ago). I love how it has the S pen( I just wish it had more features for the pen)
I love how the camera looks, I love how crisp and clear my videos look. The Pro version is in a league of its own. My only downside is that when I take videos it looks worst that what it does in person(unless I play with the lighting)
As a mua this can be annoying especially when my clients are in a rush.
Another feature I love is the slow zoom. I feel like a director making my own movie.
All in all I love this phone.
Another feature I love is the slow zoom. I feel like a director making my own movie.
All in all I love this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and understand.
on March 30, 2026
Posted by: Odenswolf
[This review was collected as part of a promotion.] I have used the AI on my phone for several different things. It makes life a lot easier when you have an assistant at your finger tips. I have also been able to switch from my phone to my tablet and to my watch in the matter of a click.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on March 30, 2026
Posted by: Nrisem
[This review was collected as part of a promotion.] Definitely can't go wrong with Samsung would recommend to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Why did you take out the SD card slot?!
on March 30, 2026
Posted by: Grevidel
[This review was collected as part of a promotion.] I love the Galaxy AI features. Auto translate is wonderful. I love that it still has the pen still. The camera is great and the features are very nice. My only thing i am unhappy about is that the SD card slot was taken out of this model but put back in on the next model. SD slot should ALWAYS be an option. Especially with everything getting bigger in space and the phones really all holding same amounts and we don't want to pay for online space.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The phone has great features but lack battery life
on March 30, 2026
Posted by: Berzerkeley
[This review was collected as part of a promotion.] This phone is great with pictures and everyday use but it lacks in battery life. I am usually out by the middle of the day eith medium usage and have to charge after 7 hours of usage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but issues
on March 30, 2026
Posted by: BigMike36
[This review was collected as part of a promotion.] I have had this phone for a few months now and have had two major problems. First was that the sim card stopped working and wouldn't take a physical card, they had to put an e sim in. Then apparently, this is a common issue, but this is the first Samsung I have had this issue with, the charging port stopped working for all charging cords and boxes that weren't Samsung. Other than that, the phone is great. The Galexy AI is on point.
Value
4
Written by a customer while visiting Samsung US