Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(21,699 Reviews)
Open Ratings Snapshot
Rating breakdown 21,699 reviews
5 Stars
18,622
4 Stars
2,360
3 Stars
422
2 Stars
133
1 Star
162
86%of customers recommend this product. 
(
1,123 out of 1,302
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone I have ever owned.
on March 30, 2026
Posted by: Movais
[This review was collected as part of a promotion.] Samsung s25 ultra is a great device
Awesome features
Great camera quality
I love the galaxy AI feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I just didn't like the S pen not being bluetooth
on March 30, 2026
Posted by: Roy1721
[This review was collected as part of a promotion.] I use my galaxy device for daily tasks specially for research and galaxy AI helps me find or identify things i am curious about.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on March 30, 2026
Posted by: MzzSquidly
[This review was collected as part of a promotion.] I havent gotten into as many features on the phone yet, but over all I love this phone. The galaxy S serious are my favorite phone. They work great and I can do all the things I need to on my phone instead of a computer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the 25 ultra
on March 30, 2026
Posted by: Scooby
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the most powerful and refined smartphones on the market right now. From the moment you pick it up, it feels premium with its sleek titanium frame and massive 6.9-inch display that’s bright, smooth, and perfect for everything from gaming to streaming.
Performance-wise, this phone is a beast. Powered by the latest Snapdragon chip and backed with plenty of RAM, it handles multitasking, gaming, and heavy apps effortlessly. Everything feels fast and responsive, with zero lag even under pressure.
Where the S25 Ultra really stands out is Galaxy AI. This isn’t just a gimmick—it actually changes how you use your phone. You can ask it to handle tasks like planning events, sending messages, or organizing your day using natural conversation. It also enhances photos, removes background noise in videos with Audio Eraser, and even helps optimize daily routines with smart insights.
The camera system is another highlight. The 200MP main sensor delivers insanely detailed photos, and the zoom capabilities are still among the best in any smartphone. Whether it’s low light, portraits, or long-distance shots, it consistently performs at a high level.
Battery life is solid too, with a 5,000mAh battery that easily lasts a full day (and then some depending on use). Plus, the built-in S Pen adds extra functionality for productivity, note-taking, and creativity—something you won’t find on most other phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY S25 ULTRA ... at the FOREFRONT
on March 30, 2026
Posted by: FirstAvengerFitness
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has proved to be a substantial upgrade from my previous Galaxy S23 FE. It's sleeker and smoother with significantly better photo 📸 and video 📹 quality and capability. Galaxy AI has proven to be a useful tool 🔧 for helping organize my life and provide lightning fast answers to questions as they arise.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ive had in a while
on March 30, 2026
Posted by: Jex2121
[This review was collected as part of a promotion.] Use my phone everyday for work, games, music, and videos. Phone is very easy to use and has great battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent performance, camera, and battery life
on March 30, 2026
Posted by: Hamidreza
[This review was collected as part of a promotion.] I’ve been using this device for a while, and I am very satisfied with its overall performance and quality. The display is bright, sharp, and very smooth, making it enjoyable for daily tasks like browsing, reading, and watching videos. Everything looks clear and responsive.
The performance is fast and reliable. Apps open quickly, and switching between multiple apps is smooth without noticeable lag. Even during heavier use, the device remains stable and efficient.
The camera produces clear and detailed photos with good color accuracy. It performs well in different lighting conditions, which makes it very useful for everyday photography.
Battery life is dependable and easily lasts through a full day of normal use. Charging is also quick and convenient.
The design feels solid and premium, and the device is comfortable to hold and use. Overall, it delivers a great user experience with strong performance, quality, and reliability. I would definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and camera.
on March 30, 2026
Posted by: 24Stew
[This review was collected as part of a promotion.] This features on this phone are better than any phone I have used. The camera is far and above any phone camera I ha e used. The Ai is very helpful on this phone also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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