Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,970 Reviews)
Rating breakdown 20,970 reviews
5 Stars
17,996
4 Stars
2,281
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,116 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The phone is awesome
on March 20, 2026
Posted by: Shorty85
[This review was collected as part of a promotion.] I use my phone for texting, social media and important stuff. I also use it to play a game or two. This phone is amazing it does the necessary things every day. Great phone, I have no issues so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thi phone has grest futures, like live tranlation
on March 20, 2026
Posted by: Paulinho68
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a true power house. The best phone I have ever had! It combines cutting-edge technology, powerful performance, and and refined design into one device that feels like the ultimate all-in-one tool for work, creativity, and entertainment.
The camera setup is one of the biggest hilights. With a 200MP main sensor, advanced zoom capabilities and multiple lenses, the S25 Ultra produces stunning photos in almist any condition. Sharp detailed images, excellent low light performance and pro-level video recording. It is better than anything I have ever seen.
The AI future on live translation is amazing. It is fast and flawless. Makes talking to someone who doesn't speak English much easier than trying to communicate in another language using someone else to help. It is top-tier performance! It's gorgeous large display, is built with premium quality. It makes everything look better. Watching videos on the phone is quite an experience. Great for watching sports and live TV.
The long lasting battery is a plus. The can go through the whole day without having to be recharged. However this phone can be recharged to 100% in about 40 with the Samsung fast charger. Which makes it so convenient. The unique Spen
The camera setup is one of the biggest hilights. With a 200MP main sensor, advanced zoom capabilities and multiple lenses, the S25 Ultra produces stunning photos in almist any condition. Sharp detailed images, excellent low light performance and pro-level video recording. It is better than anything I have ever seen.
The AI future on live translation is amazing. It is fast and flawless. Makes talking to someone who doesn't speak English much easier than trying to communicate in another language using someone else to help. It is top-tier performance! It's gorgeous large display, is built with premium quality. It makes everything look better. Watching videos on the phone is quite an experience. Great for watching sports and live TV.
The long lasting battery is a plus. The can go through the whole day without having to be recharged. However this phone can be recharged to 100% in about 40 with the Samsung fast charger. Which makes it so convenient. The unique Spen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Superior
on March 21, 2026
Posted by: MWoody
[This review was collected as part of a promotion.] I love the Galaxy phones! I have been with Samsung Galaxy from the very first edition. I love the ultra series with having the pen inside the phone. The Galaxy AI is an amazing feature that I use everyday. The phone is fast and reliable.
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Maine
Expertise:Expert
Verified Purchase:Yes
Great camera and fast startup. AI works quickly and accurately.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Chris, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you found the inital setup to be so smooth and easy, and that you are so pleased with the usage of Galaxy AI. We have provided a link to the Samsung Support Team of offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Gbarnes
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
I love this phone! It works great and I love the stylus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Gbarnes, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this new phone, and that you are loving the usage of the accessories like the S Pen as well. We have provided links to resources to help you discover all of the amazing features available on your device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Jimbo
from N.j
Expertise:Intermediate
Verified Purchase:Yes
The battery only lasts about 8 hours before it's down to 10%, my s24 you stole from me would last all
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, February 17, 2026
Hi there Jimbo, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how important the lasting battery life of your device is to you every day, and the intelligent battery life of your device is designed to adjust to your consumption after a short period of usage, and maximize automatically. If this is not your experience, we have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone of 2025
on February 28, 2025
Posted by: Lovebirds
[This review was collected as part of a promotion.] The seamless actions across apps streamline workflows, allowing for effortless transitions between different platforms. Now Brief provides a convenient way to quickly jot down thoughts and ideas. The innovative Audio Eraser tool lets you refine recordings by removing unwanted background noise. These combined features offer a significant boost in productivity and creativity. Such enhancements make for a truly worthwhile user experience. The smooth texture feels luxurious against the skin. Its lightweight design minimizes strain during extended use. This allows for a more enjoyable and comfortable experience. You'll appreciate the ergonomic design during prolonged periods of activity. It's a perfect blend of form and function.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ray D
from Miami
Expertise:Intermediate
Verified Purchase:Yes
The battery life is horrible. For the price of the unit I would have expected more by year 2025! Considering other options moving forward. Thats a lot for me to say since I've a loyal customer for 15 years plus. By the time I get home around 3:30PM 30 to 40% battery with moderate use, I will not make it through the entire day.
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Ray D, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the lasting battery life of your device is to you every day. We have provided links to a few troubleshooting guides to assist you in maximizing the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US