Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(21,679 Reviews)
Open Ratings Snapshot
Rating breakdown 21,679 reviews
5 Stars
18,610
4 Stars
2,353
3 Stars
422
2 Stars
132
1 Star
162
86%of customers recommend this product. 
(
1,123 out of 1,302
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great product need better battery
on March 30, 2026
Posted by: Jose608
[This review was collected as part of a promotion.] Galaxy ai comes in handy with day to day task and works most of the time! Overall great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phones microphone hasn't worked since I bought it
on March 30, 2026
Posted by: Scooter6679
[This review was collected as part of a promotion.] The phone is great other than the fact that the microphone hasn't worked since I bought it.brand new and noone can figure out why
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast & Powerful
on March 30, 2026
Posted by: AceBadger
[This review was collected as part of a promotion.] This is a fast, powerful phone. Im able to do a lot between mobile gaming with my Backbone and normal game apps, photo and video editing, content creation and viewing, all of it!
It's a fantastic device for power users and normal users alike, it has something for everyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I will never own another brand/model
on March 30, 2026
Posted by: Kansas
[This review was collected as part of a promotion.] Samsung Galaxy phones never disappoint! The Galaxy AI is on point and makes everything so much easier. Google who???? You need nothing else!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone! So many new features
on March 30, 2026
Posted by: HANNAH
[This review was collected as part of a promotion.] I love the S25 Ultra, its got so many awesome features from Galaxy AI able to generate various photos and the pen allows you to take notes and get super creative. AI can take what you draw on a photo and create it into something real without photoshop! Aside from this, the phone has great graphics and amazing photo quality. As someone who watches things with captions on all the time, you can select this option for your calls and galaxy AI even helps to interpret phone calls in another language.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is rhe best
on March 30, 2026
Posted by: Nemesispr
[This review was collected as part of a promotion.] For my is is better than the s26 great feature is quick and eazy to learn how to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Modern features
on March 30, 2026
Posted by: Streetglide06
[This review was collected as part of a promotion.] This is without a doubt the best phone I've ever owned. It has all the bells and whistles built in including AI. And to top it off the battery life is excellent. It is also fast for playing the newest games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung
on March 30, 2026
Posted by: TashaS25
[This review was collected as part of a promotion.] My device is spectacular. I love all the features but I especially enjoy the camera on this phone. I rarely use Bixby but when I do she is wonderful. AI is cool too. Cant wait to upgrade to the S26 or S27.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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