Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(21,626 Reviews)
Open Ratings Snapshot
Rating breakdown 21,626 reviews
5 Stars
18,564
4 Stars
2,348
3 Stars
422
2 Stars
131
1 Star
161
86%of customers recommend this product. 
(
1,123 out of 1,302
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I have been enjoying my S25 Ultra for over a year.
on March 30, 2026
Posted by: RicW60062
[This review was collected as part of a promotion.] I have been enjoying my S25 Ultra for over a year. It is my 7th Samsung Galaxy phone and feel its the BEST yet. Actually every one i have had have proven to the be the better then the one before. The AI performance is excellent and "spot on". The apps and utilities of the Samsung Galaxy are perfect for personal use, as well as for commercial business use. Fast, User Friendly, and lots of privacy factors.
I really enjoy using my S25
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has so many features!
on March 30, 2026
Posted by: Phone4life
[This review was collected as part of a promotion.] I USE MY DEVICE FOR WORK,LISTEN TO MUSIC,PLAY GAMES,CHECK THE WEATHER.I LOVE THE FUNCTION OF AI, I CAN LITERALLY JUST CICRLE SOMETHING AND IT WILL TELL ME ALL ABOUT IT.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra: Powerful, Polished, and worth
on March 30, 2026
Posted by: Waniox77
[This review was collected as part of a promotion.] The Samsung S25 Ultra honestly feels like one of those phones that just does everything right without trying too hard. The design is super clean and premium—it feels solid in your hand, not cheap at all. The display is probably my favorite part. It’s insanely bright and smooth, whether you’re scrolling, watching videos, or playing games.
Performance-wise, it’s fast. Like, no lag, no stuttering—just smooth all around. You can open a bunch of apps, game, and switch between things without it slowing down. The battery life is also pretty reliable. It’ll get you through a full day easily unless you’re really pushing it.
The camera is where it really stands out. The photos come out sharp and detailed, especially in good lighting, and even at night it holds up pretty well. Zoom is actually useful too, not just a gimmick.
If I had to nitpick, it’s definitely expensive, and it’s a big phone, so not everyone will love that. But overall, it feels like a top-tier phone that actually lives up to the hype. If you want something powerful and premium, this one’s hard to beat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I've ever had
on March 30, 2026
Posted by: GayJeff
[This review was collected as part of a promotion.] I use my Samsung Galaxy s25 ultra for managing my business and writing my fantasy series. The Galaxy AI is immensely helpful in helping me keep track of everything I need for my world building and my character profiles. Not to mention the clarity of the camera is outrageous. I'm very happy that I have this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of this generation
on March 30, 2026
Posted by: Chrisbn215
[This review was collected as part of a promotion.] I’ve been really happy with my Samsung Galaxy S25 Ultra. I use it every day for streaming videos, browsing, texting, taking pictures, and just general day-to-day use, and it has been great. The screen looks amazing and makes everything look sharp, bright, and smooth, especially when watching videos or sports.
The phone is also very fast and responsive. Apps open quickly, switching between things is easy, and it handles everything without feeling slow. Battery life has been solid for me too, which is important since I use my phone a lot throughout the day.
One thing I really like is Galaxy AI because it makes the phone feel smarter and more useful in everyday life. The camera is another big plus. Pictures come out clear and detailed, and the zoom is really impressive.
Overall, the Galaxy S25 Ultra feels premium, powerful, and reliable. It’s been a great phone for both entertainment and everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Excellence
on March 30, 2026
Posted by: JRAM0770
[This review was collected as part of a promotion.] Really impressed with my Samsung Galaxy S25 Ultra it's fast, smooth, and the camera quality is top-notch. The Galaxy AI features make everyday tasks easier and more intuitive. The Samsung ecosystem is dependable. Battery life has been solid, and overall it’s been a great experience. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally a phone to meet all of my needs.
on March 30, 2026
Posted by: Hardatwork
[This review was collected as part of a promotion.] I am very picky when it comes to phones but this one meets all of my needs. It has a very long battery life, excellent camera, its very customizable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has great features
on March 30, 2026
Posted by: topsy007
[This review was collected as part of a promotion.] The galaxy Ai functionality is my favorite functionality because it aids searches on the web with minimal effort. Now you can use images to do web searches which would normally be a lot more tideous otherwise.
The picture editing functionality is great, I got to discover more of that recently which is a great add on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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