Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,723 Reviews)
Rating breakdown 21,723 reviews
5 Stars
18,639
4 Stars
2,364
3 Stars
424
2 Stars
134
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Super fast
on March 30, 2026
Posted by: ChefRob
[This review was collected as part of a promotion.] I use my S25 for work. I am a Chef and it keeps up with my busy schedule.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on March 30, 2026
Posted by: 0ddt0dd1
[This review was collected as part of a promotion.] Galaxy AI is a powerful suite of tools that fundamentally changes how you interact with your smartphone, turning it from a simple device into a proactive personal assistant. Its real-world utility shines in its ability to remove friction from daily tasks; for instance, Live Translate and Interpreter break down language barriers during calls and face-to-face conversations in real-time, while Circle to Search lets you identify anything on your screen with a simple gesture.
For productivity, features like Note Assist and Transcript Assist are game-changers, automatically summarizing long meetings or reformatting messy notes into professional layouts. Beyond just "smart" features, Galaxy AI also enhances your creativity through the Photo Assist suite, allowing you to move objects, fill in backgrounds, or even change the lighting of a scene with generative AI. By integrating these capabilities directly into the system—rather than hiding them in separate apps—Samsung has made AI feel less like a gimmick and more like an essential, time-saving companion.
For productivity, features like Note Assist and Transcript Assist are game-changers, automatically summarizing long meetings or reformatting messy notes into professional layouts. Beyond just "smart" features, Galaxy AI also enhances your creativity through the Photo Assist suite, allowing you to move objects, fill in backgrounds, or even change the lighting of a scene with generative AI. By integrating these capabilities directly into the system—rather than hiding them in separate apps—Samsung has made AI feel less like a gimmick and more like an essential, time-saving companion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 30, 2026
Posted by: KingRow
[This review was collected as part of a promotion.] Galaxy AI has helped with questions I've had and has helped me edit photos that have had distractions. Some accessibility settings I've never used such as "amplify ambient sounds" has helped me hear things around my home if im not in that area. Ive also been given the ability to zoom into things that are far away and the pictures having clear vision on the photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 30, 2026
Posted by: iammanis
[This review was collected as part of a promotion.] I love the camera and use of the AI. Speed and durability are also part of the full package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Richard
[This review was collected as part of a promotion.] I love this phone. I would like to upgrade to the S26 Ultra just for the privacy screen but the trade in isn't quite enough. This phone is that good. Galaxy AI is pretty neat too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung All the way
on March 30, 2026
Posted by: Alejo007
[This review was collected as part of a promotion.] I've always been a Samsung person and I think I'm always will as long as they keep me happy, and to honest properly never try any other company other Samsung, they're the best of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on March 30, 2026
Posted by: Kpru85
[This review was collected as part of a promotion.] My Samsung Galaxy s25 Ultra is an amazing product. I love using it especially to take pictures. Both of my kids play sports and this phone takes amazing shots. Sometimes I get a little lag here and there but this phone is otherwise amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A really great & reliable phone
on March 30, 2026
Posted by: Tattooedwitch73
[This review was collected as part of a promotion.] This is a really great phone. I have had a Galaxy version since way back when with the Galaxy IV...I have always been very happy with every Galaxy phone I have had. If I ever had any issues, I was always able to get it fixed relatively easy.
The 25 Ultra has been a very durable model. I have had this one alnost a year now. The battery life well exceeds 24hrs if you're not watching YouTube like I do...lol. The operating system is super easy to use, the settings are easy to navigate. I love the camera on the phone, photos are super clear and the settings are super easy to update and it even gives little hints to help you take better photos.
I was never a big user of any of the AI before I got this phone...however I have started use the Galaxy AI to get quick answers when I don't feel like typing, lol. The information that I get back is very clear and easily understandable.
Is this a reliable, easy to use and great phone? Yes it is. Would I recommend it, yes I would...Samsung is & always will be my preferred brand.
The 25 Ultra has been a very durable model. I have had this one alnost a year now. The battery life well exceeds 24hrs if you're not watching YouTube like I do...lol. The operating system is super easy to use, the settings are easy to navigate. I love the camera on the phone, photos are super clear and the settings are super easy to update and it even gives little hints to help you take better photos.
I was never a big user of any of the AI before I got this phone...however I have started use the Galaxy AI to get quick answers when I don't feel like typing, lol. The information that I get back is very clear and easily understandable.
Is this a reliable, easy to use and great phone? Yes it is. Would I recommend it, yes I would...Samsung is & always will be my preferred brand.
Value
5
Written by a customer while visiting Samsung US