Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,238 Reviews)
Rating breakdown 27,238 reviews
5 Stars
23,348
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This is an AMAZING phone
on March 17, 2025
Posted by: nccmking
[This review was collected as part of a promotion.] Using my new S25 Ultra, the mother's hip of all phones, it seamlessly operates and allows continued usage across all applications with ease. The internal hardware opersting system provides such a smooth flow of application usage with great speed and accuracy. Easy to hold and operate with one hand, this is an amazing phone. Beautiful graphics, supreme speakers, and easily visible screen in bright sunlight. The weight is just right making it easy to carry. With ample storage, apps downloading and usage is with ease. Many customizable features allows you to set it up as your handheld computer as well and perform numerous functions without having to shift over to a computer. Thr screen size is perfect! I love my S25 Ultra, best phone ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a game changer
on March 17, 2025
Posted by: Jamal784
[This review was collected as part of a promotion.] I actually use my Samsung phones for everything, from job applications to streaming, music,shopping, literally for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone with easiest functions
on March 17, 2025
Posted by: S25Ultramike
[This review was collected as part of a promotion.] The S25 Ultra is a powerhouse of functionality, a true Swiss Army knife of a smartphone. Its sheer breadth of features is astonishing, offering something for every user, from casual photographers to demanding professionals. While the depth of its capabilities might mean some features remain untapped, exploring them is a delight. I've been captivated by the camera's prowess, diving into tutorials to master its professional-grade imaging. Even routine work photos are transformed, capturing minute details like distant part numbers with remarkable clarity, thanks to the phenomenal zoom.
The integrated AI assistant has become an indispensable part of my daily routine, streamlining tasks and providing intelligent support. I'm continually discovering new ways to leverage its capabilities, hinting at a depth of functionality yet to be fully explored. Furthermore, the S25 Ultra delivers seamless performance. I've encountered zero lag or performance hiccups, a testament to its powerful hardware and optimized software. It's a truly refined and impressive device.
The integrated AI assistant has become an indispensable part of my daily routine, streamlining tasks and providing intelligent support. I'm continually discovering new ways to leverage its capabilities, hinting at a depth of functionality yet to be fully explored. Furthermore, the S25 Ultra delivers seamless performance. I've encountered zero lag or performance hiccups, a testament to its powerful hardware and optimized software. It's a truly refined and impressive device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Phone Experience
on March 17, 2025
Posted by: FromNote1toS25Ultra
[This review was collected as part of a promotion.] I use my S25 Ultra for work, games and streaming media. Its "seamless actions across apps” and “Now Brief" abilities help me integrate emails and work files into organized and managed folders while keeping me abreast of current and interesting events and scheduling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, fast ,fast . The now brief is cool.
on March 17, 2025
Posted by: Tj3185
[This review was collected as part of a promotion.] The now brief let's you know at glance what interest you. Great feature. Good morning early bird, here is your info. Very nice. Photos are incredible, sharp clear, Great focus. The wide view is a nice upgrade. Audio eraser cleans up unwanted noise, so cool. It really is a great feature. So much faster , moves between apps quickly. Seamlessly,
Very nice. Highly recommend. Great phone.
Very nice. Highly recommend. Great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Satisfied
on March 17, 2025
Posted by: LucyLou
[This review was collected as part of a promotion.] I enjoy the seamless actions across apps. I love the extra features as well as the super security that comes with this phone. I am overall very pleased with my experience with my Samsung Galaxy S24Ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Improvements from S24
on March 17, 2025
Posted by: BigChefJ916
[This review was collected as part of a promotion.] I have been thoroughly enjoying the transition to a more advanced phone after having an S24 as well as a few other galaxy phone models in the past. The seamless transition across apps is unparalleled, the ability to have multiple apps open simultaneously and then be able to multi screen and adjust the setting to how I see fit is quite enjoyable. I have been messing with the stylus and enjoying the used it entails. The NOW Brief is not a huge improvement in my day to day by I do enjoy the occasional updates and reminders of weather and current events.
I utilize my phone for social media services, email, some game play but primarily to keep me up to date with the things I need to do. Also the camera quality is impeccable and the number of settings and different things I can change in most of the phone UI is easy to understand and fun to figure out.
I utilize my phone for social media services, email, some game play but primarily to keep me up to date with the things I need to do. Also the camera quality is impeccable and the number of settings and different things I can change in most of the phone UI is easy to understand and fun to figure out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HUGE regret
on March 17, 2025
Posted by: Shayon
from Seattle
Expertise:Expert
I traded this a month back with my S23Ultra and I so regret it. Samsung had quietly removed the most important S-pen feature of Bluetooth and now my S-pen is virtually useless without me not able to do air actions or using it to remotely control my camera. The overall features are not significantly different from S23Ultra, so I feel it's a downgrade for me and wish I could go back to S23 Ultra.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hey there Shayon, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important specific features of your device and accessories are to you. We have provided a link to an article that highlights the features and usages of the redesigned S Pen to help you integrate them in to your usage. We have also shared a link to the manual for your device that will help you with the hand gestures and voice commands you can use with your device as well. We have lastly, provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US