Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(21,081 Reviews)
Open Ratings Snapshot
Rating breakdown 21,081 reviews
5 Stars
18,090
4 Stars
2,294
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,119 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone is the best
on March 23, 2026
Posted by: RawDogRob5
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra daily and it’s easily one of the best phones I’ve owned. I use my phone for everything—work, family, streaming, and photos—and this device handles it all without slowing down.
The display is bright, sharp, and super smooth, making everything from videos to scrolling look great. Performance is fast and reliable, even when switching between apps or multitasking. Battery life easily lasts me a full day, which is huge with my schedule.
The camera really stands out. Photos come out clear with natural colors, and even low-light shots look good. The zoom is impressive and actually useful for real-life moments.
One of my favorite features is Galaxy AI. I use it to help rewrite messages, organize notes, and summarize information quickly. It saves time and makes everyday tasks easier, especially when I’m busy.
The phone feels solid and well-built, and overall it just works the way you want it to. Whether I’m working, relaxing, or capturing moments, it keeps up without any issues.
The Galaxy S25 Ultra isn’t just powerful—it actually improves how I use my phone every day. Definitely worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic device
on March 24, 2026
Posted by: DoubleT77
[This review was collected as part of a promotion.] This device is amazing. Samsung has taken all of my needs a fit them nicely in a pocket sized computer that can also be used as a phone. Galaxy AI has been very helpful with everyday tasks and has even taught me how to use certain features on this device. Interaction with my home computer is a breeze, and pictures are amazingly clear and easy to edit. It can also connect with a docking station and run a separate operating system within itself. I can't wait to see what the next generation has in store.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 review
on March 24, 2026
Posted by: Johnojay43
[This review was collected as part of a promotion.] A very wonderful galaxy s25. The galaxy AI is exciting to use and experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is amazing
on March 24, 2026
Posted by: Look2sky
[This review was collected as part of a promotion.] The phone is all around great, Galaxy Ai helps me with school and random tasks. The preformance is amazing
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Camera is fire. Galaxy AI is nice.
on March 24, 2026
Posted by: jar32311
[This review was collected as part of a promotion.] Galaxy AI is also a nice feature. The size of the device fits my lifestyle. Very pleased with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on March 24, 2026
Posted by: TheRealVolp
[This review was collected as part of a promotion.] Great phone and Camera. I wish it came with a privacy screen .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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