Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,243 Reviews)
Rating breakdown 27,243 reviews
5 Stars
23,352
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy S25 Ultra... Great phone
on March 19, 2025
Posted by: MzTia2u
[This review was collected as part of a promotion.] I have been in the Samsung family for years and each year gets better. The S25 ultra is no different than the rest. Samsung has delivered once again and I like the new features, new design and the innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on March 19, 2025
Posted by: Squirrel
[This review was collected as part of a promotion.] This phone is Galaxys best yet It has awsome new features, the camera works really good with taking near and far photos and videos, the sound is very good, loud and clear, AI works wonderful this is just a superior top-notch phone, I would recommend this one to everyone that's in the market to but a new phone, go to Samsungs website and just read about all the new features and everything it has to offer, it's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra is an exceptional pho
on March 18, 2025
Posted by: HBCSAMSUNGLOVER
[This review was collected as part of a promotion.] I'm particularly impressed with the "Seamless Actions Across Apps" feature, which allows me to switch between tasks effortlessly. The "Now Brief" feature is also very useful, as it provides me with quick summaries of important information. The camera quality is incredible, and the "Audio Eraser" feature is a great bonus for recording videos. The screen is vibrant and sharp, and the phone is very fast and responsive. The battery life is excellent, and I can go a full day on a single charge. Overall, I am very satisfied with my Galaxy S25 Ultra and would recommend it to anyone looking for a high-end phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone yet!
on March 18, 2025
Posted by: Built4Speed
[This review was collected as part of a promotion.] I use my phone for both work and personal. I have had almost every Samsung Galaxy phone and this is by far the phone the best ever! From the seamless app integration and AI features, to the amazing camera, the Galaxy Now tab and the audio eraser, everything is easy to use and very power packed!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has unlimited options and I love it!
on March 18, 2025
Posted by: Juju81
[This review was collected as part of a promotion.] Amazing camera that is unequivocally the best phone camera out there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features.
on March 18, 2025
Posted by: Weezers2
[This review was collected as part of a promotion.] I love my new Galaxy S25 Ultra. The camera is awesome. Way too many features to list. It's fast charging and lighter than expected. Very satisfied!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Gemini super
on March 18, 2025
Posted by: Ligamax
[This review was collected as part of a promotion.] Мій новий телефон це просто щось неймовірне! Функція Audio eraser стала для мене справжнім відкриттям. Тепер я можу легко видаляти непотрібні звуки з відео, що робить мої записи набагато чистішими та професійнішими. Загалом, я дуже задоволений цим телефоном, він поєднує в собі потужність, зручність та інноваційні функції, які роблять його незамінним помічником у повсякденному житті
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Accessibility
on March 18, 2025
Posted by: Eded
Expertise:Intermediate
The software automatically resets the accessibility features of apps that I use. I reset them and the software overwrites again.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi there Eded, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is to have a brand new device that is not meeting your expectations. We would love to help you resolve this matter, and have provided a link to a troubleshooting guide to help you with the apps you mention at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US