Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,246 Reviews)
Rating breakdown 27,246 reviews
5 Stars
23,355
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung new product testing
on March 23, 2025
Posted by: Anonymous
Everything is working great .I'm really happy I m trying new Samsung phones and other product's...
.
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Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra: Smart Features, Solid Performance
on March 23, 2025
Posted by: Acidhound2k
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra impresses with its focus on user-friendly features.
"Seamless actions across apps" truly streamlines workflows, allowing for effortless content transfer between applications. This is a noticeable boost for anyone who juggles multiple tasks. "Now Brief" is a clever addition, summarizing crucial information from notifications and calendars, effectively combating information overload.
For content creators, the "Audio Eraser" is a standout. It significantly reduces unwanted background noise in videos, delivering clearer audio. These features, combined with the phone’s overall performance, make the S25 Ultra a powerful and efficient device. It's a smart choice for users who prioritize productivity and audio clarity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device.
on March 23, 2025
Posted by: ProjecType0
[This review was collected as part of a promotion.] I've had a device for about a week now, and it's amazing camera works amazing. The ai works wonderful, but the only thing I would say that wish had on. Um this ui it's a little bit more on the customize for the keyboard. Cause I've noticed um always hitting the letters, when I want to hit the microphone. But besides that, everything works amazing. This is a phone I would recommend getting
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there ProjectType0, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the usage of your new device, and finding so much usage from the features of Galaxy AI. We have provided a link to the full device manual to help you adjust the keyboard settings to best align to your usage preferences. We have also provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it
on March 23, 2025
Posted by: Maninblack89
This battery life in this phone leaves a lot to be desired. My S22 Ultra performed better. I've had it for 2 weeks, and it doesn't charge regardless of performance settings, screen brightness, etc. I have to turn it off to get it to charge. It also gets extremely hot while I'm attempting to charge or even if I'm listening to Spotify with it in my pocket.
Response from Samsung USBy R&R Team, March 24, 2025
Hey there Maninblack89, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that the battery life is a crucial part of your experience of your device, and we would love to help you resolve this matter. We have provided a link to a troubleshooting guide to help you with the battery charging and temperature of your device. We have also provided a link to the Samsung Support Team to help you if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best android flagship
on March 23, 2025
Posted by: ForeverAndroid03
[This review was collected as part of a promotion.] Samsung provides best of the best to an android phone. All the features especially one UI 7 will give you a seamless experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on March 22, 2025
Posted by: Love2call
[This review was collected as part of a promotion.] I love this phone. I Love the stylus and the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Notch Phone
on March 22, 2025
Posted by: Originalmayz
[This review was collected as part of a promotion.] The phone is top notch. I've been a fan for all the note series since it's inception. I don't like that they eliminated the Bluetooth own connection but everything else is amazing. The seamless actions across apps is very important with all the different ways to take advantage of all the best features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Reigniting My Writing: How the Samsung Galaxy S25
on March 22, 2025
Posted by: love2Write
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has truly transformed my writing experience, giving me back the ability to express my ideas with ease and precision, thanks to the incredible S Pen. As someone who loves to jot down notes and ideas quickly, the S Pen has reintroduced the joy of writing by hand, with its smooth, responsive action feeling just like pen on paper. The precision and lag-free performance make it perfect for sketching, annotating, or drafting thoughts, all of which I can easily organize within the Samsung Notes app.
Before the S25 Ultra, I often struggled with writing on digital platforms, but the S Pen has reignited my creative flow. The screen-off memo feature lets me jot down notes instantly, without unlocking the phone, while the pressure sensitivity allows me to write with natural variation, just like using a traditional pen. With the S Pen, I can now create, edit, and refine my work with ease, making it an indispensable tool for my daily writing tasks. It’s not just a smartphone; it’s a tool that brought my writing skills back to life.
Value
5
Written by a customer while visiting Samsung US