Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,727 Reviews)
Rating breakdown 20,727 reviews
5 Stars
17,833
4 Stars
2,250
3 Stars
389
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,010 out of
1,162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
It's Not a Phone, but a Full Scale Digital Tool!
on March 17, 2026
Posted by: MamaKai9508
[This review was collected as part of a promotion.] My S25 Ultra met and then reset my expectations.The design really stood out. It has a premium, substantial feel without being bulky. It's sleek, modern look reflects exactly what it delivers: power, performance, and polish. It feels just as good in your hand as it looks on your desk. The display elevates the entire experience. The screen is large, crisp, and immersive, but not overwhelming. Whether I’m watching short videos, reading, or managing emails, everything is smooth, sharp, and easy on the eyes. It makes everyday use feel seamless.I love the camera! I went from casually taking photos to intentionally creating content.The image and video quality are strong. The clarity, stability, and overall output make it feel like a production tool in my pocket.The audio and visual performance reinforce that experience. Rich sound paired with a high-quality display makes the device equally effective for entertainment and productivity. Samsung delivers with AI integration. These features are practical and consistently useful. I use them to refine tasks, and enhance photos and videos. That balance between work and personal use sets the S25 Ultra apart. It’s powerful enough for professional demands, and intuitive and enjoyable enough that I use it even more in my everyday life. From a usability standpoint, everything is responsive & easy to navigate. I was a reluctant buyer. This isn’t just a phone I ended up with, it’s one I now depend on, use constantly, and confidently recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra made life better
on March 17, 2026
Posted by: Momof4coolkids
[This review was collected as part of a promotion.] The Samsung Galaxy s25 Ultra has been the best phone I have owned. The battery life if the first thing I want to tell you about, because I use my phone continuously throughout the day and a full charge is all I need. The battery lasts all day!
The screen is large, not bulky and the image is crisp and clear. Its operating system is very responsive without any noticeable lag, even after the 5000 apps I download.
It's features include Galaxy Ai, which has been more useful than I initially thought. I find it simple and easy to use, and I feel like it adds value by building in a little personal assistant that I didn't know I needed.
The camera should also be mentioned, as the zoom has been the most used feature as I can grab incredible photos from far away! Overall, I love the phone and will keep with this line. The only issue i have found is the sharp corners. Find a very heavy duty case, because the sharp angled corners damage easier when dropped. Only downside, but easily remedied. Love the Samsung Galaxy S25 Ultra!
The screen is large, not bulky and the image is crisp and clear. Its operating system is very responsive without any noticeable lag, even after the 5000 apps I download.
It's features include Galaxy Ai, which has been more useful than I initially thought. I find it simple and easy to use, and I feel like it adds value by building in a little personal assistant that I didn't know I needed.
The camera should also be mentioned, as the zoom has been the most used feature as I can grab incredible photos from far away! Overall, I love the phone and will keep with this line. The only issue i have found is the sharp corners. Find a very heavy duty case, because the sharp angled corners damage easier when dropped. Only downside, but easily remedied. Love the Samsung Galaxy S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance at a premium price.
on March 19, 2026
Posted by: Ghostinrags
[This review was collected as part of a promotion.] I've never had a phone this nice. I don't use Galaxy AI a whole lot, but it's kind of baked in to a lot of features. And what features! I was always a stock Android guy, but the Samsung apps are generally better once you get used to them. I don't use a fraction of what this device can do, but that's ok, because there's no penalty for not playing in the pool. Put this all with a huge 7 year update schedule, and you have something very special. I've even gone so far now as to get other Samsung stuff to all work together. A very fine Pocket computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 19, 2026
Posted by: RiLoGo
[This review was collected as part of a promotion.] The Samsung galaxy S series phone set up and functionality cant be beat. I love the features and settings capabilities, everything is customizable to the perfect level of great usability. Thins are easy to find and easy to fine tune.
The ultra screen is an amazing size. A good balance between fitting in my pants pockets and the side pockets of my bags while still having the ability to see everything I need in both portrait and landscape mode. The screen is just big enough for immersion in videos and to read things online. And the screen responsiveness works very well. I can zoom and pan around to everything easily enough.
The phone overall is really really durable. I drop it and roughly handle it pretty regularly (nothing too crazy, not industrial level mishandled or anything), and it doesn't break, crack, or malfunction. I use a general cheaper case and no screen protector and it works for me for everyday use.
I do occasionally have issues with the Samsung S series phones with charging port erroring it has moisture if I use cases that have a small charging port opening. Larger case port openings seem to let everyday moisture dry and the phone breathe more and I dont have this problem as much.
I absolutely recommend the Samsung S series phone. It has been my go to for years. I have occasionally tried different brands and phone models and always feel sad and angry that those phones dont measure up. Get a Samsung S series today. You wont regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything Feels Natural
on March 19, 2026
Posted by: Chris05
[This review was collected as part of a promotion.] I love how everything feels natural seamless moving from screen to screen app to app the flexibility with the stylus is what you'd think it's for with the AI galaxy is very interesting to explore and the AI mode for pictures is super cool! Erasing unwanted items in your shot take things to the next level of photography. One option that was remove really needs to be brought back in the photo taking with the stylus. Other that that It an amazing piece of technology!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've really enjoyed how speedy this phone is!
on March 19, 2026
Posted by: JustThisGuySee
[This review was collected as part of a promotion.] After using a Google Pixel for years, I really enjoyed the speed and wide customization of my phone! I personally am not much for AI; I appreciate that I can limit or disable features that I not interested in.
I like this phone so much, I convinced my wife to try a Samsung phone when she's up for a new device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for business and pleasure
on March 19, 2026
Posted by: goaskjen
[This review was collected as part of a promotion.] I use my phone for work related tasks daily. Galaxy AI has been a great tool as well. This phone has been great for both business and pleasure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is awesome
on March 20, 2026
Posted by: Shorty85
[This review was collected as part of a promotion.] I use my phone for texting, social media and important stuff. I also use it to play a game or two. This phone is amazing it does the necessary things every day. Great phone, I have no issues so far.
Value
5
Written by a customer while visiting Samsung US