Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
AI and Features
on May 25, 2026
Posted by: Pepe1192
[This review was collected as part of a promotion.] AI is really good and tells me everything I need to know. Also features and shortcuts are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 25, 2026
Posted by: Comodin52
[This review was collected as part of a promotion.] Galaxy AI is nice the best performance in the world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Impressed
on May 25, 2026
Posted by: Determined2BGr3at
[This review was collected as part of a promotion.] I am highly satisfied with my Galaxy S25 Ultra. With my long-lasting battery, I can use my phone for several days without charging. An awesome feature is the Galaxy AI. I use it when I have questions for school, scores on games, weather, travel, and world events. It's intelligence is amazing. Everyday I broaden my mind and learn something new. I am very happy with my purchase and will recommend to family and friends. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had!
on May 25, 2026
Posted by: GalaxyMan2026
[This review was collected as part of a promotion.] The phones performance is hands down the best I've ever had, the cameras are amazing and they zoom in to 100x literally letting you see the surface of the moon. And whenever I need a question answered or a photo touched up I can always turn to Galaxy AI to fix everything I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra
on May 25, 2026
Posted by: Piedmontskot
[This review was collected as part of a promotion.] I absolutely love my Samsung S25 Ultra! I use it for pretty much every thing, every day and it has never let me down. Great screen size, amazing AI features and comes with a built-in stylus! Thank you Samsung for so many awesome products!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen and excellent battery life.
on May 25, 2026
Posted by: Crow19
[This review was collected as part of a promotion.] Fantastic screen and battery life. Premium features like Galaxy ai help with health goals and the galaxy ecosystem (watch and buds).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall experience
on May 25, 2026
Posted by: nepenthx
[This review was collected as part of a promotion.] My experience with the galaxy s25 has been phenomenal but I can see where it needs room for improvement with optimization for things.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love from day 1!
on May 25, 2026
Posted by: Brandon
[This review was collected as part of a promotion.] I bought the Samsung Galaxy S25 Ultra thinking I was getting a phone. Turns out I accidentally purchased a professional camera, gaming console, productivity workstation, GPS, flashlight, calculator, and occasional phone.
The camera zoom is so powerful I can check if my neighbor's grass needs mowing without leaving the couch. The screen is incredibly sharp, the battery keeps going, and the S Pen has somehow convinced me I'm more productive than I actually am.
The AI features have been surprisingly useful. I needed to update my resume, and the phone helped me organize, rewrite, and polish it into something that looked far more professional than what I started with. Having those tools built right into the device saves a lot of time.
My only complaint is that every photo I take now makes older photos look like they were captured with a potato.
If you're looking for a phone that can handle work, entertainment, creativity, and a little AI-powered magic, the Galaxy S25 Ultra is an easy recommendation. Ow and I failed to mention the phone itself is as beautiful as the pictures it captures.
The camera zoom is so powerful I can check if my neighbor's grass needs mowing without leaving the couch. The screen is incredibly sharp, the battery keeps going, and the S Pen has somehow convinced me I'm more productive than I actually am.
The AI features have been surprisingly useful. I needed to update my resume, and the phone helped me organize, rewrite, and polish it into something that looked far more professional than what I started with. Having those tools built right into the device saves a lot of time.
My only complaint is that every photo I take now makes older photos look like they were captured with a potato.
If you're looking for a phone that can handle work, entertainment, creativity, and a little AI-powered magic, the Galaxy S25 Ultra is an easy recommendation. Ow and I failed to mention the phone itself is as beautiful as the pictures it captures.
Value
5
Written by a customer while visiting Samsung US