Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,262 Reviews)
Rating breakdown 27,262 reviews
5 Stars
23,368
4 Stars
3,025
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Es otro nivel
on March 29, 2025
Posted by: RoJC13
[This review was collected as part of a promotion.] Me encanta el teléfono, es otra dimensión. La pantalla es muy grande y el teléfono es muy delgado y pesa poco. La función de "Now brief" es muy útil, me encanta la información detallada que da cada mañana y cada noche. Las películas se ven perfectamente en esta pantalla. Las fotos y vídeos son una pasada. La IA es tan útil, hace la vida más fácil. Aún tengo que seguir descubriendo funciones. Ya tengo el watch y ahors me faltaría los buds para completar la experiencia samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy
on March 29, 2025
Posted by: Simar
My brother have this phone , its amazing ,smoothly running , wide storage , talking about camera?? Its amazing just go for it.
Written by a customer while visiting Samsung US
Customer Rating
4
needs bluetooth s pen
on March 29, 2025
Posted by: dustan
[This review was collected as part of a promotion.] only complaint is no bluetooth s pen. please fix......
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Dustan, we appreciate you taking time out of your busy day to share your thoughts about your new Samsung Galaxy S25 Ultra with us. We are pleased to hear you are happy with the overall usage and features of your new phone. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also shared a link to the full device manual to assist you with the voice commands and hand gestures you also have available to use with your phone. We have lastly, provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 29, 2025
Posted by: Port4345
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a little while now, and I have to say—it’s absolutely incredible. This phone has everything you could want in a flagship, and then some.
Display & Design
First off, the 6.9-inch Dynamic AMOLED 2X display is just gorgeous. The colors are super vibrant, the details are razor-sharp, and the 144Hz refresh rate makes everything feel buttery smooth. Whether I’m watching videos, gaming, or just scrolling, the screen looks amazing. Plus, the phone itself has a sleek, premium feel that just screams high-end.
Performance & Battery Life
This thing is an absolute beast. With the Snapdragon 8 Gen 4 (or the Exynos equivalent), it handles everything effortlessly—no lag, no stuttering, just smooth performance all around. Multitasking, gaming, or running heavy apps? No problem. And the 5,500mAh battery easily lasts all day. The 65W fast charging is a game-changer too—I can go from almost dead to fully charged in no time.
Camera System
The cameras on this phone are unreal. The 200MP main sensor captures crazy detail, even in low-light shots, and the zoom is absolutely wild. The 150x periscope zoom lets you snap clear shots from way further than I ever thought possible. Even the 32MP selfie camera is top-tier—great for video calls and social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on March 29, 2025
Posted by: Needa24
[This review was collected as part of a promotion.] I just bought my Ultra this week. I was a little apprehensive about using AI, but I've taken to it pretty well with my phone. The seamless actions across apps is phenomenal!I love the camera and how fast it processes. And don't get me started on how light in weight it is after having my S23!! I recommend this phone and I can't wait to keep learning about all its features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 29, 2025
Posted by: Draft699
[This review was collected as part of a promotion.] I am new to the Samsung family and I couldn't be happier! This phone is fast, the camera is amazing, durable, and I love all the features. The pen works seamlessly and is great for coloring or drawing. Definitely worth the money!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Flagship
on March 29, 2025
Posted by: Spidey5991
[This review was collected as part of a promotion.] The 25 Ultra is the greatest device I've owned to date. I love the Ai integration and the new interface makes it much more refreshing and gives it me that premium feel, look, and experience in every use.
The 25 Ultra also helps me stay productive, focus, and motivated everytime it unlocks. It's got all great features to help drive my day and oh my, the audio, gets me bumped, 100% amazing quality.
It's a really great device for normal daily use but it enhances the experience like no other. I highly recommend this phone and Imma stay tru to the brand forever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The King of Smartphones!
on March 29, 2025
Posted by: 3Phounmeister3
[This review was collected as part of a promotion.] I don't know where to even start with this beast of a phone. Upgrading from my s22Ultra, I'm thoroughly impressed by One UI 7 and how smooth this phone runs. It can play games with a combination of high frame rate and graphics turned all the way up. It can take buttery smooth videos at 8k and the LOG recording ups the game that much more. To be able to color grade it straight on my phone with a press of a button is magical. The Audio Eraser feature was something I played around with for hours. It was fun recording some cover songs with my acoustic guitar and being able to isolate my voice and the background. The now brief has been helpful to start the day, telling me how the weather is going to be and what's on the calendar for the day. Being able to use my assistant to add stuff to my calendar or text someone quickly has saved me so much time. The seamless actions across different apps using voice assistant is something you won't get anywhere else right now. The best phone overall just got that much better! Thanks Samsung
Value
5
Written by a customer while visiting Samsung US