Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,295 Reviews)
Rating breakdown 27,295 reviews
5 Stars
23,398
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great Phone
on June 14, 2025
Posted by: LuvSamsung
from Atlanta, GA
Expertise:Intermediate
Great Phone for the price. I love the new hardware and software. I just wish Samsung would make an ultra lite without the pen, but keep the camera. Decrease the size to 6.5. keep up the good work.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra. An AI-Powered Daily Game-Changer
on June 14, 2025
Posted by: BMGamer
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for weeks now, and it's completely changed how I approach my day. What really blows me away is how Galaxy AI just makes everything smarter. My photos look professionally edited without any effort thanks to that incredible 200MP camera and AI-powered enhancements. Night shots that would've been grainy on other phones come out crisp and vibrant.
As someone who's always juggling work and personal life, I love how DeX mode transforms my phone into a desktop experience when I need to get serious work done. The S Pen has become my go-to for quick notes during meetings - it feels so natural that I've stopped carrying a notebook. When it's time to unwind, that buttery 120Hz AMOLED display makes gaming and movie-watching absolutely immersive. I've noticed I don't even reach for my tablet anymore because the 4K HDR visuals are that good.
What's surprised me most is how the phone adapts to my routines. The AI battery optimization means I'm never scrambling for a charger, and Samsung Health has actually motivated me to move more with its personalized tracking. Little things like the ultra-wideband tech instantly locating my misplaced earbuds have saved me so much frustration.
After using countless smartphones over the years, the S25 Ultra stands out because it doesn't just keep up with my life - it enhances every part of it. From work to creativity to entertainment, this phone delivers in ways I didn't even know I needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone, its camera and its performance.
on June 14, 2025
Posted by: Xayayin
[This review was collected as part of a promotion.] Since I bought this phone I am delighted with the photos I take, the use of AI to process the photos, the result achieved is in no way inferior to professional photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has excellent photo features!
on June 14, 2025
Posted by: Beufordinthe307
[This review was collected as part of a promotion.] The Galaxy phone has such excellent photo features and combined with Galaxy AI features I have actually made an online photo Gallery with my photo art available for the public to purchase which is amazing! I think the Samsung 25 Ultra however is not as user friendly as the 24 I liked the 24 better I was told the 25 Ultra was far better and a huge upgrade with the software but I find the 24 was, in my opinion, a better phone altogether. It seemed moresecure, more user friendly and more convenient with less accumulation of junk and adds and garbage. It seems the Galaxy AI on my S25 Ultra attracts a whole mess of crap that is unwanted and not warranted by the owner or primary user. I paid alot of money for the new bigtime updated software but was frustrated and disappointed and for alot more money which is seriously disappointing. Basically I want my S24 back! Sorry for the bad review but not so sorry.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Won't ever change
on June 14, 2025
Posted by: Smusselman72
[This review was collected as part of a promotion.] As usual my phone has been great with some new AI features. Having the ability to keep data online or only on the phone was a selling point. Its nice to have the option. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im so in love with this phone!
on June 14, 2025
Posted by: SAJohnson
[This review was collected as part of a promotion.] I recently had the pleasure of using a new phone, and I must say, it has exceeded my expectations. The performance is exceptional, with smooth transitions and fast response times. The camera quality is outstanding, capturing every detail with remarkable clarity. Additionally, the battery life is impressive, lasting much longer than I anticipated. Overall, I am thoroughly satisfied with this phone and would highly recommend it to anyone in need of a reliable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera and AI
on June 14, 2025
Posted by: MelSah
[This review was collected as part of a promotion.] The camera quality, and the AI new abilities are probably the only new features that come with this updated phone. I've found that this version continually downloads apps that your not requesting. Ive been using a galaxy prior to the "rugged" models, and upgraded with the new versions as Samsung released them. The app situation has me slightly perturbed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Been the best experience ,"Galaxy AI". To Date,#1
on June 13, 2025
Posted by: Slamsung2025
[This review was collected as part of a promotion.] Samsung slaps .Loving the ease of functionality from one task to the next .From one app to the app . From text to call. To Galaxy AI slapping all posers to bottom of the bottom. Thats was ease. Hands down . My only winse, is the S pen and its comfortability. I have big hands amd its just not what it should be having such a tool at hand. 9 out of 10.
An S wand would be better. Harry knows a guy .
An S wand would be better. Harry knows a guy .
Value
5
Written by a customer while visiting Samsung US