Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,295 Reviews)
Rating breakdown 27,295 reviews
5 Stars
23,398
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great features including memory, camera, durabilit
on June 14, 2025
Posted by: AdminOfficer
[This review was collected as part of a promotion.] I use my galaxy s25 ultra for business and have never had a failure/crash. It is reliable 100% of the time. I've even had several co-workers purchase the s25 due to my recommendation and praise of the features and capabilities of the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra is worth every penny!
on June 14, 2025
Posted by: MyLadyCorbett
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra in the lovely titanium pinkgold colour, and it has absolutely surpassed my expectations. The 6.9-inch Dynamic AMOLED display is stunning, bringing photos and videos to life. My previous phone was a Samsung Galaxy S21 Ultra, which I’ve definitely got my use out of but the differences between the phones is outstanding! Every aspect of the 25 Ultra is an ultimate upgrade from my old phone, the advances in the technology and specs is unbelievable and I'm very happy with my upgrade. The camera system is nothing short of exceptional! The 200MP main lens captures incredible detail, making even the tiniest features in photos stand out. The 50MP telephoto lenses helps bring distant subjects into sharp focus without compromising clarity, and the 50MP ultra-wide lens is ideal for capturing expansive landscapes or group shots. I've loved experimenting with the different lenses, getting some amazing results with lots of beautiful photos, with amazing detail and vivid colours. Night mode truly shines, delivering bright, detailed images in low-light conditions. The AI-powered enhancements elevate the photography experience, automatically optimising settings based on the scene. The AI features when editing photos are unbelievable, with the generative edit you can move parts of the image or even get rid of them completely, AI then intelligently fills in the remaining space to match the rest of the of the image.
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hi there MyLadyCorbett, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such a great experience with your new device, and enjoying exploring the enhanced features of Galaxy AI. We have provided a link to the Samsung SUpport Team for your convenience. They can offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Powerful meets sleek
on June 14, 2025
Posted by: ForceTime
[This review was collected as part of a promotion.] The best phone I've had in a long, long time. Quick and powerful, stunning display, and the S Pen really sells it. No drawbacks, no complaints. Built in AI tools with both Samsung AI and Gemini make this a breeze to use.
Value
5
Written by a customer while visiting Samsung US
Posted by: Reese
from Fort Lauderdale, Fl
Expertise:Intermediate
Verified Purchase:Yes
There's so many things that this phone can do and I still haven't quite figured it all out. But so far of all the things that I did find, I feel it's worth having. I'm glad that I chose this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on June 14, 2025
Posted by: Dsel2k
[This review was collected as part of a promotion.] Been using the Galaxy S25 Ultra for a bit — it’s kinda wild. Super sharp screen, takes stupidly good pics. Galaxy AI is doing the most, like fixing my blurry shots and finishing my texts when I zone out. Feels like the phone’s smarter than me half the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am in love with this phone!
on June 14, 2025
Posted by: Reed666
[This review was collected as part of a promotion.] Galaxy AI is fun and easy to use! I love the storage, cameras, gameplay, everything is just amazing. I am still learning all the things this phone can do!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does amazing things and I love the pic.
on June 14, 2025
Posted by: LovesDragonflies
[This review was collected as part of a promotion.] Galaxy AI re writes my information and makes it look much better. I also like the part where I get better quality in pictures.
Value
5
Written by a customer while visiting Samsung US
Posted by: Edison
from Queens New York
Expertise:Expert
Verified Purchase:Yes
I can not write o read messages or internet while in a call
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, June 16, 2025
Hi there Edison, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important specific functionality with your device is to you. We have provided a link to the full device manual to help you with your call settings and being able to multi-task. We have also shared a link to the Samsung Support Team if you believe your phone is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US