Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,091 Reviews)
Rating breakdown 27,091 reviews
5 Stars
23,267
4 Stars
3,003
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung AI is as close to sci-fi as you can get
on June 24, 2025
Posted by: MDNRMOM
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra with Samsung AI is an absolute powerhouse that raises the bar for flagship smartphones. Its sleek, premium design houses a stunning AMOLED display with vibrant colors and buttery-smooth scrolling. But the real game-changer? Samsung AI. This intelligent assistant doesn’t just suggest—it anticipates. From real-time photo enhancements to personalized app shortcuts and context-aware responses, it feels like your phone finally gets you.
The camera system is next-level. Samsung AI optimizes every shot on the fly, making night photos sharper and portraits more natural. The 200MP main sensor captures insane detail, and the AI auto-framing during video calls? Chef’s kiss.
Battery life is solid—easily a full day, even with heavy use. And performance? Blazing fast. Whether you're gaming, multitasking, or jumping between AI-enhanced features, the Snapdragon chip keeps things humming.
One minor gripe: AI suggestions can feel overzealous at times, but you can fine-tune them.
Bottom line: If you want a smart, sleek, future-ready phone that blends raw power with intelligent features, the S25 Ultra with Samsung AI is as close to sci-fi as you can get today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE LOVE OF MYLIFE
on June 24, 2025
Posted by: KINGIB
[This review was collected as part of a promotion.] Great features plus I'm an ultra fan since the S23 ultra. It reminds me of the Galaxy Notebook.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera!
on June 24, 2025
Posted by: ZippySF
[This review was collected as part of a promotion.] The stylus makes photo and video editing a breeze and so much fun!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice screen. Poor design.
on June 24, 2025
Posted by: UltraFans
[This review was collected as part of a promotion.] The screen is more comfortable compared with S24 Ultra. The phone is lighter than S24 Ultra so friendly to ladies, that said I don't care about the phone weight too much. The AI improves and make the user experience even better. The back camera rings design is horrible, way too ugly compared with previous versions. The thick black rings design destroyed the phone and makes it look like a cheap entry level phone.
Value
2
Response from Samsung USBy R&R Team, June 25, 2025
Hey there UltraFans, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced display design and quality, along with the lighter design of the device. We appreciate you sharing your feedback on your preferences for the camera appearance. We hope you'll reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far
on June 24, 2025
Posted by: MissyouShyanna
[This review was collected as part of a promotion.] I absolutely love this phone. The camera is better then a lot of phones because i can zoom in and take great pictures. It also has a panoramic view as well and love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 24, 2025
Posted by: Themoon3000
[This review was collected as part of a promotion.] The ai features on the s25 Ultra is really good. The camara erase is on a whole other level. I use it as my daily driver battery for me does last all day depending on how I use it if I use it heavily then I might have to recharge at night but if I use it lightly I can get around 2 day without charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Phone for Productivity
on June 24, 2025
Posted by: Penthouse
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra as my main phone and I'm seriously impressed! The battery life is a game-changer for my busy days, letting me power through all my business calls and emails without constantly searching for a charger. Galaxy AI has also made a huge difference, especially with summarizing long documents and quickly translating languages for international clients. It's a total productivity boost, helping me juggle my personal life and work with much more ease. Overall, this phone is a fantastic upgrade that I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I find samsung products to be enjoyable
on June 24, 2025
Posted by: Davichi
[This review was collected as part of a promotion.] I love using all the features on the Samsung phones and find my life is more enjoyable. The phones are dependable,and proven.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi Davichi, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the features and usage of your device, and that you have always found Samsung devices reliable and user friendly for your needs. We hope you’ll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US