Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,337 Reviews)
Rating breakdown 27,337 reviews
5 Stars
23,435
4 Stars
3,031
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great phone bad screen
on June 30, 2025
Posted by: Nxypnn1010
[This review was collected as part of a promotion.] The phone itself is amazing, lasts all day with constant usage. It's fast and looks good. The picture quality is phenomenal. The only bad thing is how easy the screen scratches. I used it for a few days without s screen protector, and it scratched from barely being used and I don't even know from what since I was handling it with extreme care.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto a mejorado mucho al pasar del tiempo
on June 30, 2025
Posted by: Londynence
[This review was collected as part of a promotion.] Hace mucho use samsung pero tenia muchos problemas y por economia me cambie a otras empresas, en ese tiempo samsung era mu y bueno. Estuve utilizando otras marcas eras buenas pero no se le comparaba a samsung
En su velocidad en su fluidez en sus camaras
Intente usar la otra marca de competencia que es popular pero creanme han pasado los años y sigue lo mismo esa empresa sus telefonos son iguales a los de hace mucho tiempo no han innovado en nada
En su velocidad en su fluidez en sus camaras
Intente usar la otra marca de competencia que es popular pero creanme han pasado los años y sigue lo mismo esa empresa sus telefonos son iguales a los de hace mucho tiempo no han innovado en nada
Samsung por su parte acabo de estrenar este S25 ultra y valgame dios, es una maquina la camara su procesador y cuando utilizas mas productos de la marca esta experiencia se vuelve super por que tienes mucha tegnologia y veneficios al alcance de tu mano
En mi humilde opinion no me sambiaria de marca seguiria con samsung y recomiendo cada producto de ustedes.
Tengan un gran dia y gracias por leer mi comentario.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Charging port does not work.
on June 30, 2025
Posted by: RAUL281
[This review was collected as part of a promotion.] I had the S23 ultra with no problems and with this one the charging port went out after a few months.
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Raul281, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to assist you in working towards a resolution for your charging port. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
The smoothness is if flawless no lag or anything.
on June 30, 2025
Posted by: Sonikk
[This review was collected as part of a promotion.] Every day use, camera is amazing and the battery lasts me the whole day with 40% remaining at that. The anti glare display is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE OVER ALL
on June 30, 2025
Posted by: QueenAzul
[This review was collected as part of a promotion.] The Samsung S25 Ultra is sleek, fast, and seriously smart. The AI on this phone is next-level—helping with everything from flawless photos to real-time translations and super smooth voice typing. It even knows what you need before you do!
The camera? Insane. Battery? Lasts all day and knows how you use your phone to save power. It’s more than a phone—it’s like having a mini personal assistant in your pocket.
If you want a phone that actually works with you, not just for you, the S25 delivers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very happy with the galaxy
on June 30, 2025
Posted by: Monika
[This review was collected as part of a promotion.] I have in this moment s20FE . I would like to upgrade please
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on June 30, 2025
Posted by: 0Dopos
[This review was collected as part of a promotion.] The Galaxy S25 Ultra proves that evolution can be just as impressive as revolution. From the moment you pick it up, the titanium frame and near bezel-less AMOLED display give it a futuristic elegance without sacrificing comfort or grip. Samsung’s decision to go lighter pays off—it feels great in hand for a device this powerful.
Performance-wise, the Snapdragon 8 Elite chip makes everything fly. Whether you're gaming, editing photos, or juggling apps with Galaxy AI features, the S25 Ultra stays cool and lightning-fast. Battery life? Easily sails through a day and a half, even with heavy usage.
The camera system has been polished to near-perfection. The 200MP main shooter captures stunning detail, even in low light, and zoom shots look better than ever. AI enhancements finally feel natural, not forced—auto-framing, real-time edits, and voice-guided features actually help rather than annoy.
Even the software feels smarter. From real-time translation to multitasking with voice prompts, the built-in AI tools are finally more than a gimmick—they're useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is an incredible upgrade
on June 30, 2025
Posted by: Knickfan45
[This review was collected as part of a promotion.] The upgraded features. The AI features make it a seamless transition. The best part of the phone are the upgrade screen quality. I recommend this phone to every I speak to about looking to upgrade.
Value
5
Written by a customer while visiting Samsung US