Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,345 Reviews)
Open Ratings Snapshot
Rating breakdown 27,345 reviews
5 Stars
23,441
4 Stars
3,033
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone I've ever had.
on July 1, 2025
Posted by: Mechanic25
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra. Its the best phone I've ever had. I upgraded from a Galaxy S21 Ultra and it was definitely worth it. I've been a Samsung Galaxy user since 2013 or 14. The processor is super quick, startup is way faster and apps load quicker. The battery life is much improved and charging is super quick using the 24 watt charger and super fast cable. Galaxy AI is a great addition. You can ask it anything. Ive been amazed at how detailed and in depth the responses are. I'm still playing with the camera. So far, it's better than the S21 Ultra. Pics look like they are taken with a high end camera. There are so many new features I haven't been able to try them all. This is my first S-pen. Its amazing everything you can do with it.
If you're undecided, I say get it, you'll be glad you did. I sure am happy with mine. Thank you Samsung for another great product. I can't live without my Galaxy S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still The Best Android Flagship
on July 1, 2025
Posted by: sdwater
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is still the most bang for your buck in terms of Android flagships. We all know that phones across the board have moved on from headphone jacks and MicroSD, so knowing that the S25 Ultra still has a pen, still has a 1440p LTPO display, still has a good camera suite, and still has Samsung DEX, it has features that many other flagships just don't have. The implementation of Galaxy AI is also a better version of Android's AI features. Many of the more commonly used features, like Circle To Search, are just as easy on the S25 Ultra. The S-Pen screen recording features, like for screenshots and GIFs, are reintroduced as Galaxy AI features when using the OneUI version of Circle To Search. It works just as well as it did on the previous few generations of Samsung phones with OneUI.
I mean, idk what else to really say. The titanium frame is rigid, the battery life lasts as long as any other phone, and the volume is really good from the speakers. Like other flagships, it has the LDAC Bluetooth codec for headphones and earbuds that support it, giving you a really good audio experience. It's recognized by most things as a Samsung S25 Ultra, so there's no awkward bluetooth and Wi-Fi dance. If you want to have the best big Android phone, get the S25 Ultra. It'll be more than enough for you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Insane performance
on July 1, 2025
Posted by: Vasto25
[This review was collected as part of a promotion.] I love how fast my new s25 ultra feels compared to my s22 ultra even tho I didn't think it would be much of an upgrade since my old phone still did everything I needed like run all games and apps camarra was great and it even got the new Ai but my oh my did I notice the performance and battery life and the new Galaxy Ai is much more useful then I expected I end up using it at least 2 times a day now for searching for songs or asking the new Gemini for answers on the go
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S25 Ultra
on July 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I used the Galaxy AI for a drawing render of what I meant to be a sports car and was rendered as a freaky looking kind of monster. Aside from that I find the S25 Ultra to be a great phone. It is very fast and has many useful features. I highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 ultra
on July 1, 2025
Posted by: Chris
from San jose ca
Expertise:Intermediate
Verified Purchase:Yes
I love the new additional features and the bigger screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Powerful Device
on July 1, 2025
Posted by: MegaM9001
[This review was collected as part of a promotion.] As a college student, my phone is necessary 24/7, and the S25 Ultra is perfect for just about everything. Even came in handy when I needed a quick couple of notes with the S Pen.
The Galaxy AI is also really handy when needed quick info/updates about my schedule and the day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fast and powerful.
on July 1, 2025
Posted by: Coregamer
[This review was collected as part of a promotion.] It's like carrying a personal computer. Although it's little heavy to hold, and the menu can be improved. It is better than my previous Pixels 8 Pro.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade now to the S25 Ultra!
on July 1, 2025
Posted by: Markw
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
This phone is excellent. The AI feature is a game changer. Ability to take notes and edit work docs with the stylus saves time. The camera out performed my expectations.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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