Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,889 Reviews)
Rating breakdown 20,889 reviews
5 Stars
17,927
4 Stars
2,271
3 Stars
402
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,114 out of
1,292)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Switch from Pixel 8
on October 10, 2025
Posted by: Guardiandown99
[This review was collected as part of a promotion.] I switched from an avid Pixel user to trying the Samsung 25 Ultra a few months ago. I have not regretted it.¹
The customization features alone have sold me, being able to customize everything from the clock style and font to what widgets I have on my lock screen.
I feel in control of my device and what I want it to do for me.
Not only that, but as someone who has been skeptical of of AI since its inception, Galaxy AI has been a blessing in disguise.
From helping me set reminders with raising a finger to letting me know the weather to even telling me reviews on the restaurant I'm at, there isn't a thing Galaxy AI can't do for you.
I use my phone for a variety of things. Streaming, gaming, scrolling TikTok, and taking pictures of the family. And every aspect of that has been extremely satisfying.
The customization features alone have sold me, being able to customize everything from the clock style and font to what widgets I have on my lock screen.
I feel in control of my device and what I want it to do for me.
Not only that, but as someone who has been skeptical of of AI since its inception, Galaxy AI has been a blessing in disguise.
From helping me set reminders with raising a finger to letting me know the weather to even telling me reviews on the restaurant I'm at, there isn't a thing Galaxy AI can't do for you.
I use my phone for a variety of things. Streaming, gaming, scrolling TikTok, and taking pictures of the family. And every aspect of that has been extremely satisfying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone!
on October 10, 2025
Posted by: Purrem
[This review was collected as part of a promotion.] This phone is absolutely amazing. I've had it for almost a year now. It's fast, and I enjoy using the Galaxy AI to set reminders or ask questions. The phone is quite sleek and fits in most pockets. I don't find it to be bulky. The camera quality is also amazing. I also enjoy the pen that comes with it! Overall, would recommend to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm so glad I switched to this phone!
on October 10, 2025
Posted by: Hazel6423
[This review was collected as part of a promotion.] I was with a competeting phone brand for many years. Their phones weren't meeting my needs anymore, so I swapped to the Galaxy S25. It was perfect timing as the S25 had just released. It has excellent screen quality for streaming and gaming. The audio quality is nice for frequently music listeners as well. I won't be switching back to the competitor brand!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best recent phone lately
on October 10, 2025
Posted by: MrOrbitS
[This review was collected as part of a promotion.] I loved this device since I bought. The way it feels in the hand is very complementary thanks to its simmer design. The weight of the phone is very well distributed. It's operation since day one purchased has been outstanding. The cameras are exceptional, specially low light photography. Other phones have very grainy images. Just yesterday I took it to NYC aquarium, where I took some very good photos. Inside exhibitions were a breeze. Those are very low ambient light environments. The battery is quite outstanding, though I do keep it on battery saving mode. Everyday tasks are a breeze and the battery lasts more than a fulls day work. I work as well with my phone scanning pkgs so battery does take a toll. Eventhough I work scanning and using the camera app quite often the battery has more than enough life to get me home and leave it unplugged even the whole night and some of the next day. I have been a avid fan of the s serious of phones for a long time. This is my favorite. Compared to last year the weight of the phone is the big difference. Last year's s24 ultra I felt that it was too bulky and heavy. This year's is slimmer and lighter, at the expanse of the spen Bluetooth functionality, little bummer but I've gotten used to it already. Overall the slimmer and lighter design does help make this phone and outstanding option for all buyers. The battery life and the cameras are it's very standing out features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My AI works very well and cam understandery clear
on October 10, 2025
Posted by: Lovesamsung90
[This review was collected as part of a promotion.] I can play games any type very well, my pen works great. The AI understands me very well. Streaming services work well and without stopping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Ecosystem
on October 10, 2025
Posted by: JD3181128
[This review was collected as part of a promotion.] The Galaxy AI integration with the Buds Pro 3 and Watch Ultra is seamless and Intuitive. S25ultra handles everything I throw at it and lasts more then a day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG IS THE BEAT HANDS DOWN APPLES GO ROTTEN
on October 10, 2025
Posted by: BIGPOPPAZOE509
[This review was collected as part of a promotion.] The AI support is my go to and so beneficial in all aspects of life and teaching and learning new things able to make the smallest thing into a great experience with all the features and self help guides. Im a ride or die SAMSUNGFANANTIC
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with AI being the best
on October 10, 2025
Posted by: Richite
[This review was collected as part of a promotion.] The galaxy AI makes the camera taking much more better. I dont use camera a lor but the feature makes it so useful
Value
5
Written by a customer while visiting Samsung US