Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,917 Reviews)
Rating breakdown 20,917 reviews
5 Stars
17,951
4 Stars
2,275
3 Stars
402
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,114 out of
1,292)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Really good phone
on October 7, 2025
Posted by: Grimmige
[This review was collected as part of a promotion.] The galaxy s25 ultra is really similar to its previous version but with increased galaxy AI features, its really comfortable to use at any time and made with really long lasting materials. I wouldn't think on buying another brand phone since im really happy with samsung.
Value
4
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Grimmige, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced Galaxy AI features on this device. We have provided a link to the full manual for your device to help you discover additional features that can enhance your experience. We have also provided a link to the Samsung Support Team if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gracy
from California
Expertise:Intermediate
Verified Purchase:Yes
I had good experience so far.Its light weight, easy to use and comparatively better thn last device.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, October 7, 2025
Hey Gracy, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so initally pleased with the usage of your device, and finding it lightweight and superior to your previous device. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on October 7, 2025
Posted by: OptimisticOlive
[This review was collected as part of a promotion.] My phone is amazing I can take the best pictures of the moon an everything it is truly amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25
on October 7, 2025
Posted by: VForeman
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the best secure device for the future with its advance AI and Post-Quantum Cryptography resilience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long Battery and Excellent Ui and Durability
on October 7, 2025
Posted by: Cungsung
[This review was collected as part of a promotion.] I've owned android devices and Samsung in particular, for my entire life. They offer specs that can't be beat, innovation to the highest degree, and most importantly, durability.
With the new Galaxy AI, editing text messages to friends, family, or even co-workers is easier than ever. They have a composer that will create a message for you based on the prompt.
The phone itself is sleek, durable, and the screen is bright and large!
Samsung offers a great product for the modern era and the S25 Ultra can't be beat.
With the new Galaxy AI, editing text messages to friends, family, or even co-workers is easier than ever. They have a composer that will create a message for you based on the prompt.
The phone itself is sleek, durable, and the screen is bright and large!
Samsung offers a great product for the modern era and the S25 Ultra can't be beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has delivered once again!
on October 7, 2025
Posted by: Mzqueenb
[This review was collected as part of a promotion.] Galaxy AI is the best makes everything more manageable saves search time and really in everything everyone should have thier own personal assistant takes the guess work out of everything I'm a stay at home mom and my galaxies really make my life easier to manage from schedules to literally everything it's nice to have your life in one place
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra Review
on October 7, 2025
Posted by: Krissie
[This review was collected as part of a promotion.] I absolutely love my S25 Ultra! I use it for my everyday life scheduling note taking etc as well as for work the Galaxy AI feature has helped make that even more of a breeze for me everything is synced across all my devices and all I have to do is tell my phone what to do now and it's done! I love it and recommend it to anyone rather if it's for everyday use work school etc. It's all around an awesome, helpful phone and a perk is the battery life and camera are both phenomenal as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and easy to use
on October 7, 2025
Posted by: Randidandy420
[This review was collected as part of a promotion.] I am impressed with the innovative features of this device. The way it utilizes artificial intelligence to assist in various tasks is truly remarkable. The AI integration streamlines everyday activities, making the user experience efficient and enjoyable. Overall, this phone's AI capabilities elevate it to a superior level compared to other devices. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US