Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,355 Reviews)
Rating breakdown 27,355 reviews
5 Stars
23,450
4 Stars
3,034
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
All around great phone.
on July 4, 2025
Posted by: Execwam
[This review was collected as part of a promotion.] Wonderful camera, great battery life. AI is fantastic. Works better than I thought it would.
Phone download is fast and accurate.
An all-around great phone.
Phone download is fast and accurate.
An all-around great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is by far the best I have had to date.
on July 4, 2025
Posted by: Mikevi
[This review was collected as part of a promotion.] The galaxy AI is a great new feature on this new phone. Paies with the galaxy earbuds 3 pro the phone has no competition. I love it si much I bought my whole family one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PRODUCT IS GREAT 👍
on July 4, 2025
Posted by: GIRISH
[This review was collected as part of a promotion.] LOVE ❤️ THE S25 ULTRA GOOD PHONE AND GOOD CAMERA I LIKED 1 TB PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE this phone it's so much fun
on July 4, 2025
Posted by: Ranvz999
[This review was collected as part of a promotion.] This phone is so much fun,technology at its finest!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 🖊 galaxy of the galaxy and I was awarded to
on July 4, 2025
Posted by: TravisScottsdale
[This review was collected as part of a promotion.] Its awesome at work too much for you and your hair is so much for you my name Alvaro
Value
5
Written by a customer while visiting Samsung US
Posted by: None
Verified Purchase:Yes
My biggest issue with this phone is that it heats up very quickly, especially when you are multitasking or on a video call.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 7, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the uninterrupted use of your device is to you, and we would love nothing more than to help you troubleshoot the temperature of your device. We have provided a link to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team to offer additional one on one assistance if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it Team Samsung!!
on July 4, 2025
Posted by: Luluuu
[This review was collected as part of a promotion.] Been a Samsung note fan my entire life since the note 3 and this phone just matches the same energy. Will always be a Samsung fan. The galaxy AI feature has been the perfect upgrade to a already perfect phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, cool features.
on July 4, 2025
Posted by: AlaninUtah
[This review was collected as part of a promotion.] My phone is used for alot of navigation and streaming of satellite radio. Always gives fast responses. This is helpful so we can locate places fast. I monitor my emails, 3 different accounts. My phone is my lifeline to my family while I drive in multiple states. Dependable and fast.
Value
5
Written by a customer while visiting Samsung US