Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome phone
on May 25, 2026
Posted by: 247jared
[This review was collected as part of a promotion.] This phone works great. It is very fast and easy to use. The camera is amazing takes awesome pictures. There are so many things I keep finding out as I use the phone more. The AI features work very well when I want to find something or find information on something I just take a picture of it and AI does the rest. Would recommend this phone to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
always dependable S25 Ultra
on May 25, 2026
Posted by: Superman
[This review was collected as part of a promotion.] The battery life of the S25 means it's always ready to go whenever I need it. Even using AI to generate Microsoft PowerPoint presentations in the background while using navigation to get me where I'm going on time. Still, I have enough left to keep open communication while doing everything at the same time. It's like having a digital assis5ant at my second call because it is all hands free!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best cell phone yet
on May 25, 2026
Posted by: Raine2912
[This review was collected as part of a promotion.] I am new to using galaxy AI and enjoy it. I will continue to use it.
I love all the camera features and s pen and everything about it. I utilize it all.
I love all the camera features and s pen and everything about it. I utilize it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long time User, First time caller
on May 25, 2026
Posted by: BadGrammerGuy
[This review was collected as part of a promotion.] I use my s25 as an all purpose peice of equipment. Some days its a phone. Some days its a hammer. I have abused this thing so many times without an issue. Im starting to think it might be invincible! Its been my rock! it wakes me up everyday provides music, entertainment and communication! The Galaxy AI has been a game changer too. I barely even have to touch the phone most days I just ask and it does. I have always been a samsung guy. I loved the note series. After they went away. I was truly worried. I didnt but a new phone for many years after my note 20 in fear it wouldn't be comparable, but ive never been more happy to be wrong. the Ultra series delivers even better. Thank you Samsung for making my life easier with my s25 Ultra multitool!... I mean cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on May 25, 2026
Posted by: Teri814
[This review was collected as part of a promotion.] The only thing I would prefer about this phone is less AI. It is too intrusive. The choice to turn AI off would be useful.
Camera is very good and I have no other complaints. It is a solid phone with great features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many features
on May 25, 2026
Posted by: Glade822
[This review was collected as part of a promotion.] I love galaxy phones. I've had this phone about 4 months and still finding new features. I never liked AI too much but now it's something I'm learning about. I love how there's a pen with this phone because I color and sometimes it hard for me to reach certain areas. I will always purchase galaxy phones because I know with every upgrade and new phone it will be some new greatness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Day to day use
on May 25, 2026
Posted by: Galaxyuser
[This review was collected as part of a promotion.] Day to day use. Galaxy AI is great 👍
Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍
Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍 Day to day use. Galaxy AI is great 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on May 25, 2026
Posted by: Michael37160
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy S25 Ultra and I love all the features it has. Galaxy AI has been a great tool for researching anything I could imagine. The speed is super for processing my daily tasks. The wifi is much more efficient and no lag when using the Google navigation from my phone. I really haven't found anything that I want to do that cannot be done with this phone.
Value
5
Written by a customer while visiting Samsung US