Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,970 Reviews)
Rating breakdown 20,970 reviews
5 Stars
17,996
4 Stars
2,281
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,116 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product is amazing
on September 25, 2025
Posted by: Crypticspace27
[This review was collected as part of a promotion.] Absolutely love this phone. The camera quality is astounding for it being a phone. The galaxy AI is really innovative and helpful! So happy I switched over to Samsung.
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Crypticspace27, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are having such an enjoyable experience with your phone, and enjoying the usage of your camera, and features of Galaxy AI every day. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great new design package
on September 25, 2025
Posted by: Shortysgirl
[This review was collected as part of a promotion.] This product with AI included gives you so many different ways to to use your device that it really helps you in day to day life. In fact with all the new ways of things we can do with AI, it's effortless to imagine or reimagine sometimes. If this was their start model... great job! I can't wait to see more! Ive always rode the galaxy train with Samsung!
Value
4
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Shortysgirl, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the usage of your device, and finding so many uses for Galaxy AI every day. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Cami
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
It have been a good experience, this phone has really good think to explore and it's working pretty well, samsung never dessapoint me.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Cami, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are overall happy with the usage of your device. We have provided a link to the full manual for your device to assist you with additional features and best aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions arise during your exploration and usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
If you want the best of the best this is it.
on September 25, 2025
Posted by: Superhappy
[This review was collected as part of a promotion.] I love this phone, with all the features like 100 times zoom in 12 mp. also all the power in a 200 megapixel camera, battery that lasts forever and several Galaxy AI features that are amazing like the circle to search.
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Superhappy, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how amazed you have been with the enhanced camera features of your device, and enjoying capturing amazing photos and videos every day. We hope you'll reach out to us again in the future any time you have questions or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S 25 ultra
on September 25, 2025
Posted by: mrconce44
[This review was collected as part of a promotion.] Was an easy set up and data transfer was a breeze. I just started the transfer from my old phone and just allowed it to do their thing. Just have to be patient.
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hi there Mrconce44, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you found the data transfer and inital usage of your device to be so easy. We have provided a link to the full manual for your device to assist you with the discovery of the capabilities of your device, and aligning them to your preferences. We have also shared a link to the Samsung Support Team if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on September 25, 2025
Posted by: Dundun78
[This review was collected as part of a promotion.] Loves how samsung recognizes other samsung products such as smat TVs etc......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and amazing camera.
on September 25, 2025
Posted by: ItzHonu
[This review was collected as part of a promotion.] The device is smooth when operating and the camera has a lot of features to explore. I also love gaming and watching media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy being called galaxy
on September 25, 2025
Posted by: Will2322
[This review was collected as part of a promotion.] The galaxy ai that's used in this flagship phone completely encapsulate the purpose of technology to make our lives easier. It's advancements and achievements shows how far we've come from the invention of the wheel.
Value
5
Written by a customer while visiting Samsung US