Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,940 Reviews)
Rating breakdown 27,940 reviews
5 Stars
23,960
4 Stars
3,104
3 Stars
535
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Phone!! Smoothest Samsung Phone Yet
on July 26, 2025
Posted by: Richreeders
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a beatiful phone. Slim and light weight yet powerful and a very smooth functioning phone. There is an ease in using this phone that is unmatched to any. Phone I have owed in the past. It fits in my hands very comforteably. I love and highly recommend the S25 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone series out there!!
on July 26, 2025
Posted by: buckeyeguy
[This review was collected as part of a promotion.] Over the past 30 years I have tried them all, I have to admit ever since stumbling across the S Series from the note series, I have found that there are no issues challenges or struggles. The phone does exactly what it says it will do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great love it
on July 26, 2025
Posted by: WILDFLOWER83
[This review was collected as part of a promotion.] Great love it☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆♧♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♤
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on July 26, 2025
Posted by: SamsungForever437CDB
[This review was collected as part of a promotion.] I switched back to a Samsung Galaxy product after leaving for another well known national brand because I knew that the photographic capabilities and optics were superior even though my old phone advertised Hasselblad optics and several unique accessories. Also, I read that the Samsung Galaxy AI was the best on the market... i'm convinced that my research was 100% correct after using my Samsung Galaxy S25 Ultra for over a year now. My only complaint is that the auto correct software on my previous phone was slightly better than that on my current phone (5+ stars if that were corrected), but not so much better that I would trade it back and lose the outstanding photographic capabilities and superior optics on the Samsung Galaxy S25 Ultra. Not only that but the Samsung Galaxy AI capabilities have made me look like the genius that my mother believed I was! I'll never switch brands again as long as this superior level of quality is maintained by Samsung Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Posted by: Rv Rv
Verified Purchase:Yes
Excellent Excellent Excellent Excellent Excellent Excellent
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on July 26, 2025
Posted by: Truetothis
[This review was collected as part of a promotion.] . Advanced AI Capabilities
- The S25 Ultra is packed with next-gen Galaxy AI features, making your phone smarter and more helpful than ever. These include cross-app actions, intelligent photo editing, and enhanced productivity tools.
- The S25 Ultra is packed with next-gen Galaxy AI features, making your phone smarter and more helpful than ever. These include cross-app actions, intelligent photo editing, and enhanced productivity tools.
**2. Pro-Grade Camera System**
- Enjoy a quad-lens rear camera setup: wide, ultrawide, 3X telephoto, and 5X telephoto, plus a 12MP selfie camera. The cameras deliver professional-level photos and videos, even in low light, with features like Night mode and advanced zoom.
- Enjoy a quad-lens rear camera setup: wide, ultrawide, 3X telephoto, and 5X telephoto, plus a 12MP selfie camera. The cameras deliver professional-level photos and videos, even in low light, with features like Night mode and advanced zoom.
**3. Stunning Display**
- The phone boasts a massive 6.9-inch display with vibrant colors and ultra-smooth scrolling, protected by Corning Gorilla Armor 2 for extra durability.
- The phone boasts a massive 6.9-inch display with vibrant colors and ultra-smooth scrolling, protected by Corning Gorilla Armor 2 for extra durability.
**4. Powerful Performance**
- Powered by the custom Snapdragon 8 Elite processor and up to 16GB RAM, the S25 Ultra handles gaming, multitasking, and AI tasks effortlessly.
- Powered by the custom Snapdragon 8 Elite processor and up to 16GB RAM, the S25 Ultra handles gaming, multitasking, and AI tasks effortlessly.
**5. Long-Lasting Battery**
- A robust 5000 mAh battery keeps you going all day, with fast charging and improved efficiency.
- A robust 5000 mAh battery keeps you going all day, with fast charging and improved efficiency.
**6. Premium Design**
- The S25 Ultra features a sleek titanium finish and a built-in S Pen for note-taking, drawing, and productivity on the go.
- The S25 Ultra features a sleek titanium finish and a built-in S Pen for note-taking, drawing, and productivity on the go.
**7. Massive Storage**
- Store everything you need with up to 1TB of internal storage.
- Store everything you need with up to 1TB of internal storage.
**8. Enhanced Connectivity**
- Includes the latest wireless standards and improve
- Includes the latest wireless standards and improve
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I miss the electromagnetic sensor
on July 26, 2025
Posted by: Dm0607
[This review was collected as part of a promotion.] I miss the electromagnetic sensor, in my S21 ultra I used a lot
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hi Dm0607, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We know how important specific features of your device are to you every day. Without knowing the specific usage you are attempting to accomplish, we have provided a link to the Samsung Support Team. They can work with you to review any and all options for the task you are attempting. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 26, 2025
Posted by: Superbeast
[This review was collected as part of a promotion.] The Galaxy AI is very convenient at times. The picture and video quality are amazing. It's very sleek looking and feel. Very satisfied
Value
5
Written by a customer while visiting Samsung US