Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone rocks!
on May 26, 2026
Posted by: Kreech79
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for everything from using the calculator to maps. Its fast processor makes anything I do feel seamless. The camera is the best I've ever owned. The AI features are used daily, helping my old brain navigate through options I know very little about. Since I've purchased this devise, my life is just better. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Display, UI and best android experience
on May 26, 2026
Posted by: RoboticsEngineer
[This review was collected as part of a promotion.] This phone is an absolute powerhouse for both work and play. I use it constantly for streaming my favorite shows, gaming during my downtime, and managing my daily workflow, todo list, ideation, and patent designs. The Galaxy AI features are a massive bonus, making things like photo editing and quick translations incredibly easy and intuitive. The live call translates and voice recording transcribing and skipping silence is best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly, feels great. Galaxy AI is the best.
on May 26, 2026
Posted by: Badolfob
[This review was collected as part of a promotion.] Very user friendly. Over best for social and business use. Galaxy AI is unmatched to any other AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, But S Pen Took a Step Back
on May 26, 2026
Posted by: Bosniak83
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers an excellent overall experience with a premium design, beautiful display, strong battery life, and extremely smooth performance. The cameras are reliable in almost every lighting condition, and the device handles gaming, streaming, work tasks, and multitasking effortlessly. I regularly use it for watching movies, browsing, editing photos, and staying productive throughout the day.
One of the standout features is Galaxy AI. I use Galaxy AI tools for photo editing, quick searches, writing assistance, and productivity features that genuinely make daily tasks faster and more convenient. The AI features feel practical instead of gimmicky and add real value to the experience.
My only real complaint is the removal of Bluetooth functionality from the S Pen. Features like remote camera control and air actions were useful and helped make the Ultra series unique. Without them, the S Pen feels less capable than previous versions.
Compared to the Samsung Galaxy S24 Ultra, this is more of a refinement than a major upgrade, but it is still one of the best flagship smartphones available today.
One of the standout features is Galaxy AI. I use Galaxy AI tools for photo editing, quick searches, writing assistance, and productivity features that genuinely make daily tasks faster and more convenient. The AI features feel practical instead of gimmicky and add real value to the experience.
My only real complaint is the removal of Bluetooth functionality from the S Pen. Features like remote camera control and air actions were useful and helped make the Ultra series unique. Without them, the S Pen feels less capable than previous versions.
Compared to the Samsung Galaxy S24 Ultra, this is more of a refinement than a major upgrade, but it is still one of the best flagship smartphones available today.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Built to last with life-changing accessibility!
on May 26, 2026
Posted by: caviarlavar
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a phenomenal phone that I fully plan on keeping for a very long time. First off, the battery life is amazing. I use my device constantly throughout the day for school, streaming my favorite shows, and keeping up with movies, and I never have to worry about finding a charger.
What really sets this phone apart for me is Galaxy AI. These features have had a massive impact on my daily routines by helping me navigate the world and manage my disabilities. From making everyday tasks more accessible to helping me stay organized with schoolwork, the AI integration provides genuine, practical support that makes a real difference in my life. It’s a powerful, reliable qualifying device that is worth every penny.
What really sets this phone apart for me is Galaxy AI. These features have had a massive impact on my daily routines by helping me navigate the world and manage my disabilities. From making everyday tasks more accessible to helping me stay organized with schoolwork, the AI integration provides genuine, practical support that makes a real difference in my life. It’s a powerful, reliable qualifying device that is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top shelf device
on May 26, 2026
Posted by: Southbound
[This review was collected as part of a promotion.] I don't have one issue of this phone. I moved up from the S22 Ultra and I was shocked how much faster and snappy this device is compared to my old one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 26, 2026
Posted by: Beeley
[This review was collected as part of a promotion.] I've been using Samsung galaxy and note devices for the past ~8 years. This is one of the best phones out there. The pictures are great, ui is amazingly smooth and powerful. I am a power user and appreciate how well everything works together. The galaxy ai is a great addition and has increased my productivity. Love everything about this phone and will continue to use Samsung for another 10 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone always does the updates and is quick
on May 26, 2026
Posted by: Ksharp
[This review was collected as part of a promotion.] Galaxy ai works great i love this phone it is the fastest phones ive ever had
Also it is easy to play games on my galaxy s25 ultra ....
All and all the phone is a 100 out of 100 id say
Also it is easy to play games on my galaxy s25 ultra ....
All and all the phone is a 100 out of 100 id say
Value
5
Written by a customer while visiting Samsung US