Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,209 Reviews)
Rating breakdown 28,209 reviews
5 Stars
24,191
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S25 Ultra Review
on August 1, 2025
Posted by: Lanno1
[This review was collected as part of a promotion.] I have had the S25 Ultra now for 3 months and it has been an awesome device. The camera enhancements are unbelievable! Also the integration of Galaxy AI has been flawless and very useful in my day to day. I pair it to my Samsung Ultra watch and my Samsung Buds Pro3 for the ultimate experience. Best phone out there right now!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely get this phone
on August 1, 2025
Posted by: Devlunar
[This review was collected as part of a promotion.] Amazing im pleased with my purchase its been an amazing experience having this phone its so powerful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Photography friendly and wonderful options
on August 1, 2025
Posted by: destiniesdivine
[This review was collected as part of a promotion.] One of the few phones that you can dual Sim effectively on while also surfing tbe web, streaming music, and tossing the occasional mobile game in.
This phone also has one of the best mobile camera suites available where you can shoot, edit and post some very picturesque and memorable shots.
Also love the UI that Samsung makes for tbe Android ecosystem. Unlocked versions also give you a lot more capability to move between carriers at-will with your services.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very awesome phone
on August 1, 2025
Posted by: DevoursFlesh
[This review was collected as part of a promotion.] Not much into Ai so Galaxy Ai doesn't matter to me as I don't use AI as I have a mind to think and don't need AI to do it for me.
Value
5
Written by a customer while visiting Samsung US
Posted by: Henry
Verified Purchase:Yes
Still trying to set it up , without all kinds of interfernces from SAmsung adds
Response from Samsung USBy R&R Team, August 1, 2025
Hi Henry, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the uninterrupted usage of your device is to you, and we would love nothing more than to assist you with this experience. We have provided a link to an article to help you with the pop-up ads you mention experiencing. We have also shared a link to the Samsung Support Team if this matter continues, or you would like assistance with the setup of your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Written by a customer while visiting Samsung US
Customer Rating
4
Phone as it all
on August 1, 2025
Posted by: NachoGrande
[This review was collected as part of a promotion.] The s pen still has a a lot of features you need to for. Once you enable the AI there are tons of options to simply hold down on the screen and search images.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera
on August 1, 2025
Posted by: Dougie
[This review was collected as part of a promotion.] Galaxy Ultra 25 is an amazing phone..the Galaxy AI is unobtrusive and extremely helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Charging port problem
on August 1, 2025
Posted by: Shanshann
[This review was collected as part of a promotion.] I love all the features this phone has. However we have had many problems with the charging ports saying there is debris and moisture in the port when there is not.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Shanshann, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced features of your new device. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this matter. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US