Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,125 Reviews)
Rating breakdown 21,125 reviews
5 Stars
18,128
4 Stars
2,299
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,120 out of
1,299)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
My phone S25 Ultra
on September 15, 2025
Posted by: Boron6
[This review was collected as part of a promotion.] It's just a phone, really not any different than what has been coming out the past couple of years. 🤷
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Boron6, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know it can take time to full discover the capabilities of your new device after an upgrade, and we would love to help you. We have provided a link to the complete manual for your device to assist you in your discovery of the features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is my favorite of all time.
on September 15, 2025
Posted by: Jengay
[This review was collected as part of a promotion.] Does product is my most favoriteist of all time?I love the cameras and all the features that come along with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s23 Ultra 5G
on September 15, 2025
Posted by: Gwopboy814
[This review was collected as part of a promotion.] The Galaxy s23 Ultra 5G is one of the most amazingest phones I ever had the extra RAM and memory makes navigating the phone hassle free the stylus is great when it comes to signing things so you don't have to put your finger on people's dirty screens and I just love the 8K camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 15, 2025
Posted by: LeneGnz
[This review was collected as part of a promotion.] Honestly I started using Samsung since s22 Ultra and I never look back. Ultras are super phones, the look is different, the camera is one of the best including that Zoom that help me all the time. NOW I have s25 Ultra and is the best honestly I don't think I switch to another one, I live the color, the good system, the camera Including Gemini with the Galaxy AI is a BIG HELP when you need to create or edit something. Definitely Im a Big Fam of Samsung and I would never switch to another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 15, 2025
Posted by: Dami05
[This review was collected as part of a promotion.] So i got this phone as a upgrade since my old phone got broken an i can just say its so worth it it runs smoothly and then stylus i such a nice added touch which makes it great for taking notes or even doodling.
And the Galaxy Ai works great too i use it when searching things on Google to get a better answer an it seems to do great!
And the Galaxy Ai works great too i use it when searching things on Google to get a better answer an it seems to do great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI updates
on September 15, 2025
Posted by: Grammy75
[This review was collected as part of a promotion.] Galaxy AI has grown so much. Easy access to new and exciting tools to use making life easier. Very helpful it teaching us how to access and use properly. Extremely exciting can't wait for the next update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra is great
on September 15, 2025
Posted by: Erickthomas
[This review was collected as part of a promotion.] Here’s a detailed review summary of the Samsung Galaxy S25 Ultra — what reviewers like, what disappoints them, and whether it might be a good fit. If you want, I can also compare it to its predecessors (S24 Ultra/S23 Ultra) or to competitors.
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What people like
1. Top-tier performance
Samsung equipped it with the Snapdragon 8 Elite for Galaxy chip + 12 GB of RAM (with higher storage options) and it shows. Reviewers note that everything from daily tasks to heavy multitasking and gaming runs very smoothly.
Samsung equipped it with the Snapdragon 8 Elite for Galaxy chip + 12 GB of RAM (with higher storage options) and it shows. Reviewers note that everything from daily tasks to heavy multitasking and gaming runs very smoothly.
2. Excellent display
6.9-inch Dynamic AMOLED with 120 Hz refresh rate.
Slightly slimmer bezels than previous Ultra models, making the screen even more immersive.
Very bright, vivid, good outdoors.
3. Camera setup is versatile and strong
200 MP main sensor, upgraded ultra-wide (50 MP), plus 3× and 5× telephoto.
Detailed images, good dynamic range, strong performance in many lighting conditions.
4. Battery life
Uses the same 5,000 mAh battery as the S24 Ultra, but thanks to improved chip efficiency and optimizations, the battery life is slightly better. Many reviewers report getting through a full day (and then some) with regular to heavy usage.
Charging speed is still “only” 45W wired and 15W wireless (for wireless), which is decent but not class-leading.
5. Strong software & support
Samsung continues its commitment to long-term updates, which many reviewers see as a big plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not Bad but I miss my Z-Flip
on September 15, 2025
Posted by: QNZQT7
[This review was collected as part of a promotion.] The phone is okay but I don't like that the phone's search bar is on the bottom and I can't switch it to top. Text messages don't show on the screen when my phone is on silent or the screen saver is on. The old text messaging app can't be used with this phone. There's no notifications lights Can't have separate notifications alerts for text messages all notifications are the same. I'm going back to the Z-flip next year.
Value
4
Written by a customer while visiting Samsung US